Belvedere Swiss Quality Hotel

Excellent hotel! Super close to the train station with fantastic room views. The staff were incredibly friendly and even gave us chocolates when we checked out. They also arranged a car to take us back to the station.

The location was fantastic, and the breakfast was incredibly delicious! However, there were stains on the duvet, which was a bit disappointing. Also, we wanted to dine at the hotel's ground-floor restaurant at 7 PM and had asked the staff to make a reservation for us the day before. But when we arrived, we found out the reservation was made for a different restaurant right next door, not the one we requested. The employee who made the mistake didn't even apologize. Another staff member, who was very apologetic, offered to rebook us for a different time slot. I think if the person who made the error had simply apologized, I would have felt much better. That really left a bad taste in my mouth and was quite a letdown. If only the bed linens were spotless and the apology for the mistake had been handled better, I would have been completely satisfied!

Right next to the train station, not a long walk, but the subway navigation was off, taking me on a long detour. I searched for a while before I found it. The hotel replied quickly to my email and sent a car to pick me up. The front desk service was excellent. It's very convenient for First and Jungfraujoch, and they can also help with booking tickets. A young man on the night shift enthusiastically suggested waiting until the next day to check the weather before booking tickets. The scenery is beautiful and the room is very spacious, but it was more expensive than the price I saw that day. Breakfast was great, very European. The scenery is beautiful.

Extremely satisfied with this stay; the service was impeccable throughout. The views are absolutely stunning, and the location is excellent, just a 4-minute walk from Grindelwald station down a small path to the hotel. Although the price I paid was the highest for the summer, I still feel it was worth every penny. For a 6,000 to 10,000 (CHF/USD/EUR) stay, the view alone was worth 4,000, the service 1,000, and the location 1,000.