Guest User
January 4, 2026
I booked the Sky Suite for New Year's Eve and New Year's Day quite a while in advance. The room was spacious, and both the bedroom and living room offered views of the Petronas Towers. However, the room windows were quite dirty, which made photos turn out poorly. The cleanliness was excellent, and there was plenty of bottled water in the room. We received welcome fruit, but it wasn't provided daily. If the hotel were more thoughtful, they could have offered something like sweet soup on subsequent days, as we couldn't finish the fruit.
The room rate was quite high; at 6,000 a day, it felt a bit overpriced. We stayed for three consecutive days and didn't even receive a souvenir.
The essential oil in the room smelled nice, and I particularly liked the scent of the essential oil in the hallway.
Here are a few areas that need improvement:
1. The air conditioning was too cold and couldn't be adjusted above 24 degrees Celsius.
2. The faucet in the sink had no buffer, so water would splash all over you as soon as you turned it on.
3. The main bathroom light was linked to the exhaust fan, which was incredibly loud. Any time you needed more light, the exhaust fan would also turn on, creating a lot of noise.
4. Room soundproofing was poor; we could hear noise from both the hallway and the bar upstairs.
5. The duvet was too thin, and because the air conditioning was so cold, we froze at night.
The swimming pool was nice, but there was only one changing room. I'd recommend changing in your room before going for a swim.
The rooftop bar charged 1200 MYR for two people on New Year's Eve, and the fireworks were terrible. Overall, this hotel offers very poor value for money.
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