Banyan Tree Kuala Lumpur

I booked the Sky Suite for New Year's Eve and New Year's Day quite a while in advance. The room was spacious, and both the bedroom and living room offered views of the Petronas Towers. However, the room windows were quite dirty, which made photos turn out poorly. The cleanliness was excellent, and there was plenty of bottled water in the room. We received welcome fruit, but it wasn't provided daily. If the hotel were more thoughtful, they could have offered something like sweet soup on subsequent days, as we couldn't finish the fruit. The room rate was quite high; at 6,000 a day, it felt a bit overpriced. We stayed for three consecutive days and didn't even receive a souvenir. The essential oil in the room smelled nice, and I particularly liked the scent of the essential oil in the hallway. Here are a few areas that need improvement: 1. The air conditioning was too cold and couldn't be adjusted above 24 degrees Celsius. 2. The faucet in the sink had no buffer, so water would splash all over you as soon as you turned it on. 3. The main bathroom light was linked to the exhaust fan, which was incredibly loud. Any time you needed more light, the exhaust fan would also turn on, creating a lot of noise. 4. Room soundproofing was poor; we could hear noise from both the hallway and the bar upstairs. 5. The duvet was too thin, and because the air conditioning was so cold, we froze at night. The swimming pool was nice, but there was only one changing room. I'd recommend changing in your room before going for a swim. The rooftop bar charged 1200 MYR for two people on New Year's Eve, and the fireworks were terrible. Overall, this hotel offers very poor value for money.

It's an older hotel, but the location is excellent. You can take an elevator directly from the lobby to Pavilion Shopping Centre, making dining, shopping, and browsing very convenient. The sky bar also offers great views, and breakfast is served there too.

Everything was great overall, but every time I stayed, my room was either diagonally opposite or right next to a corridor door, which caused a lot of noise. The air conditioning in the room was also quite loud. However, the environment and breakfast were both good.

The room was a bit smaller than I expected, and there wasn't much of a view outside the window, but those weren't major issues. The main problem was that the hotel's electricity seemed unstable; the power went out completely several times during my stay, though it would usually come back on after a minute or two. The Wi-Fi signal was genuinely bad. Other than that, everything else was decent. The location, however, was truly excellent, with a direct skywalk connection to the mall, making shopping and dining incredibly convenient. The attached picture is the view from the hotel's top floor.

This hotel is located in the city center. There's a dedicated elevator on the ground floor that takes you directly to a skybridge on the second floor, connecting the hotel to the Pavilion Mall across the street. It's incredibly convenient for shopping for items like Orchid perfume and Labubu, and there are plenty of dining options. From another skybridge in Pavilion, you can walk directly to the Petronas Twin Towers in about 20 minutes, making it perfect for a city walk. The hotel's front desk is on the 53rd floor, providing a very grand and ceremonial check-in experience. The staff are all incredibly friendly and welcoming. Overall, there aren't many rooms, so the environment is very quiet. They even offer essential oil service and turn-down service. Breakfast is served on the 58th floor with views of the Petronas Twin Towers, and the à la carte options are extensive. The pool is also fantastic, semi-open-air, and very picturesque.