The Ritz-Carlton, Half Moon Bay

The environment is great, I'll definitely visit again.

The views are amazing, breakfast is plentiful, and the service is excellent.

A castle on a cliff, every detail is exquisite.

Good, clean hotel with a gorgeous view.

The Ritz-Carlton, nestled on the cliffs, is renowned. We arrived in the evening and could hear the crashing of the waves. In the morning, strolling along the beach and taking in the scenery was a delightful experience.

Very good, the environment, dining, sunset and hygiene are all of excellent quality. You won't get tired of eating and drinking for two or three days without leaving the hotel. I will choose this place again next time. Navio's seaside table must be booked in advance, and the hotel's West Coast oysters are particularly delicious.

The hotel service is very good, the room is clean and tidy, and the facilities are complete and intelligent. The front desk service is warm and thoughtful, the breakfast is rich and delicious, the location is excellent, and travel is very convenient.

The hotel environment is first-class, and the rooms are very comfortable after the new renovation. It is the most beautiful coastline and the best resort hotel in Half Moon Bay. However, when checking in, I encountered a white female receptionist who was a little unfriendly. We originally booked a large bed bay view room for 7740 yuan. She said that it was behind the main building and the golf course could only see a little sea view. If we are willing to pay an extra 125 US dollars, we can upgrade to a front sea view. My husband paid according to her instructions, but when he went upstairs, he found that it was a double room in the corner, and there was no sofa or desk in it. The bathroom was large but there was no dressing table. It turned out to be a disabled room. When my husband went to negotiate, she still lied to us, saying that none of the rooms had these furnitures, and the photos on Ctrip were from before the hotel was renovated. Now all the rooms are the same, and they could only send us a small table. We were very angry and felt that she did it on purpose, and that it was clearly discrimination. We directly asked to find the manager to complain and informed Ctrip customer service. Ctrip asked us to negotiate on our own first. Fortunately, my husband speaks very good English, and after arguing with reason, we successfully changed the room and upgraded it to a sea view room with a balcony. Later, the manager even wrote a letter of apology in person, which really reflects the service attitude of a top luxury hotel. So let me remind everyone, be careful of racial discrimination with ulterior motives when traveling abroad, and be sure to argue with reason if you encounter such a situation.

Everything is good, especially the view. Several restaurants in the hotel are also good. The room is clean and tidy. The cliffs and beaches next to it are very impressive and worth seeing. Valet parking is provided, which is suitable for self-driving travel. Recommended!