Jumeirah Mallorca

Room 330 on the first day of check-in had a very loud fan noise that kept me awake. The room also had a musty smell, and the safe and other amenities hadn't been installed. Because I was in a hurry to go to the pool, I didn't pay much attention to the room's problems until I went to sleep and realized how serious they were. I contacted Ctrip, and they responded immediately, proactively changing my room. Five-star review for Ctrip's concierge service. Jumeirah's service was extremely poor. The five-star hotel receptionist even got lost showing a room to a guest! When I reported the room problem, there was no apology and no intention to resolve it. Therefore, service is 0 points. The hotel facilities are old, but the environment is not bad. Unfortunately, the pool is only 2.4 meters deep, which is very unfriendly to people who are not good swimmers.

The service was excellent.

Lao Qian Feng Hotel, the experience is very good. The sea view terrace room was upgraded on site.

The rooms are clean and the service is first-class. It is a real Marriott five-star environment and management service. It is the best hotel in Soller and Mallorca. You can see the endless blue sea and sky from the cliff. The six-room on the top floor has an endless open-air swimming and taking pictures. The spa sauna and bubble bath on the third and fourth floors are superb. The views of the sea view and mountain view rooms are very refreshing. The breakfast is rich. You can have a glass of champagne and a customized breakfast with your loved ones to start a happy day! It is recommended to stay two more days from June to September to enjoy the scenery and leisure☺️

Absolutely beautiful!!!

The hotel is in a great location

第一天剛入住的時候，發現浴室的設備有些問題，打電話反饋後，水管工和前台人員都給與了及時的幫助，尤其要表揚前台的Letizia，她真的有很認真用心幫我解決遇到的各種問題，並將心比心地，很好地安撫了我們全家人。所以第二天第三天的整體感受都非常滿意。所以我做出推薦，大家不要錯過Jumeirah的無敵的風景和親切的服務咯；）