Homewood Suites by Hilton Hartford - Farmington

I stayed one night and everything was great!

A bit old, big rooms. Breakfast acceptable.

Best hotel I’ve stayed at in a while Their breakfast was very good, Food very good, friendly and courteous staff

it was a real bad experience- We stayed for one night before mother’s day to attend UCONN graduation- bedroom rugs were torn, bad musty odor and the requested iron never arrived- This was for the cost of $400 plus- Shameful

Plumbing - Toilet did not function correctly and I had to plunge on initial entry into room. Low water pressure.

Absolutely the most disappointing and uncomfortable hotel stay my family has ever experienced. From the moment we walked into the room, we were shocked by the level of uncleanliness. The carpet was visibly filthy, to the point where we didn’t feel safe walking on it barefoot. The beds were clearly not changed—you could tell just by looking at the sheets that they had been slept in, which is completely unacceptable for any guest, let alone a family traveling together. I felt genuinely scared to touch anything in the room without sanitizing it first. Even the TV remote had grime on it. The couch had a strong, unpleasant odor that made it impossible to sit on. It was obvious that proper cleaning and basic hygiene standards were not followed. As a family, we expect at least a clean and safe environment, and this hotel failed on every level. This experience left us uncomfortable, disappointed, and honestly disgusted. I hope management takes this feedback seriously because no guest should have to stay in conditions like this.

This is my go to hotel when I visit my daughter at college. The staff is always friendly, and the property is clean and safe.