Super 8 by Wyndham Old Saybrook

We did not end up staying here. We drove into the parking lot and drove right back out. I wasn't expecting much for the price. However, it looked like a homeless shelter. One of the doors looked like someone had tried to break in, and they just taped it up. It was scary looking. I would rather have slept in my car than stay here for even 1 night.

This is exactly what I would expect from a super eight. It was clean safe comfortable bed. Also AC worked good bathroom was cleaned. They don’t have breakfast being served there, but that’s not an issue for me. It’s in a safe location. Very close to downtown old Saybrook that has a lot of beautiful restaurants and shopping for the value. I would stay here again.

Check in was poor. Computer system was not working, so check-in took much longer than expected. Clerk had to manually write information on a piece of paper. Was given two room cards but neither of them worked to open the door to the room. It turned out that the batteries in the door entry system were dead. I was given room cards to a 2nd room, but it smelled like cigarette smoke in there. Refused the room and was told someone went to get batteries for the original room. Eventually got into the original room once batteries were replaced. Changed clothes for event I was attending and later in the evening when I returned, the room key did not work! Went back to desk and the room key was again reprogrammed and I was able to get into the room.

My room was clean and the bed was comfortable. The site was not well maintained as there was a lot of trash outside some rooms. There were also some cars in the parking lot that looked like they had not been moved for a while.

This place is awful!!! The electricity worked sometimes…. The room was barely passable clean, there was an electrical outlet that had wires exposed. Someone punched a hole in the wall of our bathroom. I’m pretty sure the women at the desk was drunk. I went to the desk to ask for towels there was none in our room the women at the desk popped up about 5 minutes later and told me she would bring towels in less then 10 minutes she never showed up… there where also multiple cigarette burns on the the blankets in a “non smoking room” the surrounding area is nice.

Room booked was not available, room was not very clean. Dirt on floor, hair all over the sheets.

We only stay for one day, we had a very clean room and the manager was so helpful and nice!!!

Everything was fine, ample parking, friendly service, and clean accommodations!

My room was supposed to be non-smoking but it wasn't and stunk of cigarettes. When I got there I rang the doorbell to check in, after several time someone showed up and the first thing he said was do you have a reservation? The towels were thin, I had only one washcloth, and there was soap but no shampoo. The ice machine was locked. There was no breakfast, not even coffee! At 8 AM for checking out there was no one at the desk for me to drop my car off with and I was not about to leave it in the dropoff box they provided.