First off, when we arrived around 8 or 9 PM on the first day, we were assigned to building six. After checking in, someone drove us to our building in an electric cart and took us up to our room. Once inside, we found it incredibly noisy because our room was on the second floor, directly above a bar with outdoor seating and live singers. We called the front desk several times to complain, but to no avail. Finally, they told us to call back after a certain time. Eventually, the live singing stopped, but the music continued to play. I was so angry that I couldn't help but walk over to the front desk of building two and complain in person. They eventually arranged for us to stay in a family room for one night, then moved us back to a triple room the next day. I emphatically requested not to be placed in buildings six or seven again. The next morning, we packed our luggage, stored it in the lobby, and went out. When we returned, being moved to building two was a significant improvement. We stayed for a total of three nights.
Aside from the unpleasant first day, the rest of the service was decent. There's a tuk-tuk service to the city center, always available and without time limits. They can also pick you up from designated spots to bring you back, which is a big plus 👍. However, the hotel complex itself feels like a school campus, with a large empty parking lot in front and no shops. If you want to buy something at night, you'll be out of luck.
The breakfast was okay; the variety wasn't extensive, but it was acceptable. Though, some food items were cleared away before the scheduled time. The restaurant is quite large and can accommodate many people.
The triple room was quite small; besides the beds, there wasn't even a chair. The cushions also had stains.
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