Village Hotel Sentosa by Far East Hospitality

Like the space and cleanliness of the rooms. The nice calming scent that filled the hotel from the lobby to the walkway to the rooms. The friendly and helpful staff.

Was disappointed with the closure of the infinity pool but my hubby was told during check-in that a notice was put up in website although I don’t see it here during booking. :( Came here 2 years before, but I stayed at Outpost. Loved the pool experience, hence decided to return but trying a different hotel. The pools we used this morning were great, looked clean Except for the one in the middle, water looked “milky” and murky, I feedback to the front desk after we checked out. Showed the girl, Farah pic, not sure if there’s any follow up. Otherwise, pools were great plus the guy who did the workout and dance with the guests. Posted the pics and u can see the differences for yourself, the clarity of the water. For the room, I am not sure when’s the last time they thoroughly vacuum or mop their floor in the room as the room is not carpeted. I saw a lot of stains and hairballs in the corners… No view and it’s just a very basic room, small for us to stay 1 night.

The room is quite small, no dining table and only got one chair in the room. but the hotel location is near to the beach and beach station (walk thru the car park). The swimming pool is fun to play for kids.

I think we hit the jackpot with this hotel. Very thankful that we experienced all the positives for this hotel. What we like: Clean. No ants nor bugs. Bedding and pillows also clean and no weird smells. Very welcoming and polite staff at check in. She helped to distract my kids with some check in entertainment when she saw that they kept asking for my attention while I was trying to check in. Staff at Native Kitchen also very helpful and polite. They still gave a small discount even though we ate there after we checked out. Staff are also fast and efficient when we requested for more pillows. Pool area (4 pools) is super pretty and my son had a great time playing 2 ball games in the pool during their entertainment hours. The Aqua Zumba (I think - unsure of the name) was also good and the instructor made every second fun! My girl and I loved dancing in the water to his music and moves! Both noons also we had some free snacks courtesy of Village, at the reception area. These made my kids giddy with joy. We were not celebrating anything but we saw reception pass out birthday favours for those that are. This is a plus point for me. It shows they make an effort. What we don’t like: Pool walking area is dirty in the late noon but can’t be helped as it got very crowded and it’s quite hard to clean the floor up with so many people around. Also, not enough chairs. We reached about 9am and majority taken up. We went back in the noon and also no seats. Do go early if you want to grab seats for your things. The rainfall water feature at the lazy river is also very strong pressure and might border on being painful or scary if you have young kids or are sunburnt. Some mould at lazy river walls too. Not a fan, but not something that ticks my no list. Overall- definitely definitely definitely recommended. Room is small but you won’t be inside most of the time with so much to do in Sentosa.