Waterfront on Glacier

The room is spotless, and comfortable. The staff is absolutely amazing. This is the best hotel in town. Nothing compares. I travel for work and have stayed at every hotel in Juneau. I will be picking this one every time from now on.

Amazing stay! Amazing stay and super hospitable and friendly staff. Can’t wait to visit again!

From My Own Experience, a Hidden Gem in Juneau I’ve traveled extensively and usually stay in top-tier luxury hotels, so I have high expectations for cleanliness, comfort, and service. While I tend to choose places with flawless reviews, this time, I trusted my instincts and gave Waterfront on Glacier a shot, despite some mixed past feedback. The recent praise for its renovations, stylish furnishings, and overall experience convinced me, and I’m so glad I took the chance. From the moment I walked in, I knew this place was special. The boutique-style charm, the scent of fresh wood, and the cozy atmosphere set it apart from generic hotels. Even the restroom flooring had a traditional touch that added to the authentic Alaskan feel. Now, let’s talk about Zach. If there’s one thing that made this stay truly unforgettable, it was him. His customer service is on another level, friendly, responsive, and genuinely invested in making guests comfortable. He personally made sure we had rooms next to each other and was always ready to help. A few things to note: The waterfront balcony view is stunning, but there’s some street noise. The hotel is still undergoing renovations, so there’s no restaurant yet, but Zach mentioned it will be ready by mid-May. The front desk isn’t staffed 24/7, but a quick call gets immediate assistance. Would I return? Absolutely. This place exceeded my expectations, and thanks to Zach’s unmatched hospitality, it’s now my go-to in Juneau.

Amazing Stay "From the moment our team stepped into Waterfront at The Glacier, we were treated with impeccable service at every turn. The staff were incredibly attentive, anticipating our teams needs before we even had to ask. Our room was clean, boasting stunning views of the waterfront as well as high-end amenities that made us feel at home. Overall, this is was wonderful hotel that gave our team 5-star experience - a perfect blend of elegance, comfort, and outstanding hospitality."

The property is currently being renovated and updated. My room was very tastefully decorated including live edge desk, nightstands and sink. When renovations are completed throughout it will be a top hotel in Juneau

The staff was very friendly and accommodating. Property was under construction but at no point did it feel that way. Walking distance to the high school where I was attending events. Affordable and clean. Only negative was the trash can in the room being full on arrival and it would be really nice if there was a mirror outside of the bathroom.

Wonderfully remodeled hotel. Beautiful furnishings. Nice to have a kitchenette, but we didn't use it. The hotel had just opened and they are very accommodating to our needs. We had a 1st floor room on the parking area and street view. It would be nice to have some vegetative screening from passers by without having to draw the shades.

A Great Place To Stay We were the first guests in the room while the majority of rooms were still undergoing renovation. The room was terrific! When the renovation is finished, this will definitely be the go to hotel in Juneau.

The property was under construction. The walls were so thin the road noise and other occupants were loud. Unsafe with only a single key lock and no further lock inside the room. GM was very nice but could not make up for the property condition.