The service was excellent, with complimentary airport/station transfers. After calling them upon arrival at JR Station, a staff member picked us up in just ten minutes, which was very convenient. They also proactively arranged our departure transfer. The hotel's location is superb, directly opposite the Snoopy Teahouse, and within a 5-minute walk to Lake Kinrin and Fairy Tale Village. It's a peaceful Japanese-style hotel in a lively area, and everything was perfect.
We booked a one-night stay with two meals. Both breakfast and dinner for two people were served in private rooms with dedicated service, making for a truly special experience. The ingredients were definitely high quality, featuring local chicken and beef, which made for a very satisfying meal.
Most of the staff spoke English, so communication was not an issue.
For hot springs, there are two private baths and two public onsen. The private baths don't require reservations; if the light at the entrance is on, it's occupied. If the light is off, you can enter directly. Each private bath also includes both an indoor and outdoor section. If the hotel isn't too crowded, you can usually find an empty one to use.
Overall, I would definitely recommend this place to any friends or family visiting.
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