Sheraton Senggigi Beach Resort

Although the hotel dates back to the 90s, it's very well-maintained. The rooms aren't huge or luxurious, but they're comfortable to stay in. The staff are definitely a highlight; every single one of them is excellent. They greet guests with a smile and a friendly 'hello,' and always go out of their way to meet any requests. This is my second stay here. As a Marriott Gold member, I received afternoon tea, a room upgrade, and in-room snacks. I booked a package that included dinner for two, and the portions were generous. Each person could choose three dishes from the menu. The main courses we ordered, the fish and the burger, were both excellent, and the salads and desserts were good too. The breakfast buffet has a lovely ambiance, and there's someone playing the piano around 9 AM.

Although the hotel is a bit old, the common areas still have a great resort feel. However, the rooms were quite damp overall. My passport and book wrinkled after just one day in the room. The duvet was also damp for the first two nights, so I assumed it was just how it was, but surprisingly, I got a dry duvet on the third night. The restaurant prices were fair, but the staff seemed a bit disorganized. It wasn't until the fourth day, just before leaving, that I discovered the hotel actually offers many activities, including baby turtle releases. The hotel is right next to the pier, so you can take a boat directly to Bali, though the ride was incredibly bumpy – so much so that I questioned my life choices (and it was a sunny day with only a 4-knot wind!).

The room was cozy and comfortable, and the breakfast was delicious and plentiful. The customer service was excellent. The surrounding area is absolutely beautiful, with a black sand beach nearby. There's also a supermarket and plenty of dining options, all very convenient and reasonably priced. The restaurants nearby serve authentic local cuisine. I've shared some photos of the hotel for everyone's reference.

The hotel has its own private beach and a rich breakfast spread. The staff were very enthusiastic, and my child had a great time. Overall, it was a wonderful stay.