Royal Palms Resort and Spa

Nice!!

I’d have to say our stay was good. The cleaning staff was great, receptionists and pool wait staff were also very helpful. A couple downsides…from our “Camelback view” rooms, you could only see palm trees, no view on the mountain whatsoever. The downside of pet friendly, was the dog in a room near ours barking a lot and a strong urine smell in the hall, which props to the cleaning crew, smelled of bleach in the afternoon. It was nice to have a spa onsite, but I’d probably rate it 6/10. Overall, the room was nice, clean, very comfortable bed.

I lived in PHX for 10yrs and always wanted to stay at this property as I would take clients to T-Cooks (on property restaurant) for lunch. For the price of the room, the bathrooms are pretty outdated (tile and vanity) The pipes were ‘knocking’ behind the wall when ever someone used the shower or faucet and we could hear the knocking into the night! The nightstands and lamps in the room also felt tired and ready for a ‘refresh’. The spa was nice but underwhelming and pretty small. The stucco in the hot tub was sooo rough and abrasive that is was not very comfortable to sit in. Call me crazy, but if I’m going to drop some cash $ for a hotel room at a well known resort (girls weekend), I expect to get my monies worth! The grounds are beautiful and the pool was lovely. Staff was very friendly and accommodating and it was fun to see a few weddings taking place as we walked throughout the property.

Friendly helpful staff in reception..help with transport to local restaurant, clean, very comfortable room. Lots of beautiful quiet areas to read, take a breath…good food at restaurant. Secure and safe..

We were supposed to be in a king room, but had a queen size bed. Also, a 50 dollar resort fee and 40 dollar valet feels very excessive. The staff was very very nice though.

My husband and I both agreed that this was the most beautiful boutique hotel we’ve stayed at in Phoenix. Very quaint, gorgeous property and mountain views along with a wonderful Spa.

Two things are quite impressive: one, staff welcomed us warmly by showing us to our room upon checking in and also made the appropriate room arrangement for us as desired; two, both Christmas Eve and Christmas night dinner table were fully booked but the staff at the restaurant as well as the Bar made it easy for us to order food from the kitchen at the bar and we appreciated it very much.