Courtyard Norwich

Stayed one night for a trip to Mohegan Sun for a basketball game and had a really great experience. The hotel was clean, comfortable, and honestly pretty quiet, even with multiple youth sports teams staying there. Our room was wonderful, and having easy temperature control made it nice to relax after a long day. The pool was great and the fitness center being open was a big plus. Breakfast was reasonably priced and tasted really good. The best part though, was the staff. Jenny and Mateo were super welcoming and easy to talk to—they even remembered our plans for the weekend and asked how everything went, which was very thoughtful. The hotel was also very accommodating when our event time changed last minute, which we really appreciated. Overall just a perfect stay. We’ll definitely be back!

First checking in, the gentleman was very friendly and kind. After getting settled in the room it was nice. However, you could hear everything going on in the hallway. Upon asking for more towels there were no bath towels left due to being short staffed. Additionally the cleaning staff were exceptionally loud in the morning and had woken me up.

Bad experience with this hotel! not good insulation in the room, we got a room facing the highway and a ice machine by the hallway. Gaps are around the door. We can hear people talking and loud ice falling. We can’t get much sleep in the first night. The front desk wouldn’t let us switch to different rooms due to missed room cleaning time. They only clean the room after check out in the morning. We have been to another hotel in the area before, no noise issues. Also the bed sheets were scratches due to washed to many times. Not going to stay here next time!

The staff was very welcoming and the location was not bad at all.

breakfast was soooo good and fresh. the room was very clean! the staff from the front desk to the breakfast staff. the pool was fantastic! will definitely be staying here again!

The refrigerator in my room was not working properly. That made what otherwise would have been an excellent stay to just a good stay. Staff was very nice even though they were unable to get the refrigerator situation resolved.

The outside of the hotel was a little run down. I was a little worried about what we booked. Once we walked in, the lobby was clean and modern and the room was nice. They offered cookies, hot cocoa and for members, bottled water.

I love this place. When I am in town I try always to stay here. Great staff always ready to help, wonderful woman works at the cafe andakes great meals, cleaning staff have greatly improved, Fabulous restaurant just a short walk away also near Italian restaurants, free washer and dryer. And a Dunkin Donut soon coming across the street. Nice fireplace in a large, comfortable lobby. I won't stay anywhere else in the Norwich area.

This hotel is one of the best and cleanest we stayed in . Very comforting and well kept . We have stayed there before and was so impressed, we chose it again . The staff was great and the gentleman who greeted us upon arrival and departure was very friendly and professional. I am sorry I didn’t get his name but his initials are S.Y.S. as stated on the hotel invoice . When needed again, we will definitely stay there .