1 Hotel Melbourne

Great facilities and clean rooms. The check-in experience was fantastic, the hotel design is exquisite and full of natural vibes, the rooms are comfortable and tidy, and the service is warm and attentive. The location is also very convenient, and the overall atmosphere is relaxing. Highly recommended!

Terrible hotel, the Wi-Fi was extremely slow. It was also very noisy, and the cleaning staff didn't even clean the toilet or change the towels. They expect you to reuse the same towel for two days and are too cheap to give you fresh ones.

Crazy hotel. The toilet looks right out onto the main road, I really couldn't handle it. In the end, I had to get customer service to help me change rooms, and only then did I get the room type that matched the pictures. It was super big and gorgeous, room service wasn't expensive, and there's an outlet across the river which was quite nice to walk around.

It's been a while since I last wrote a hotel review, but 1 Hotel was so outstanding in every aspect that I just had to share my experience. "Location": Although not right in the city center, it's less than a 10-minute walk to the tram station. Situated in a business district, it's quiet, clean, and actually very pleasant. "Service": From the front desk and housekeeping to the doormen, everyone was so warm and welcoming with a constant smile. "Room Design": Featuring a natural wood aesthetic, the real thing looks much better and more high-end than the photos. The room size is just right—my friends and I had no problem opening up all three of our suitcases. "Welcome Fruit": There is a fruit station at the entrance with daily restocks of apples, mandarins, and pears. Fresh and delicious.

The staff were extremely warm and welcoming, helping us with our luggage and showing us the way to our room. The river-facing room was not noisy at all and very comfortable. Having direct drinking water available was super convenient. The only minor issue was that the bed was a bit too soft. Also, the hotel initially charged us for some Mini Bar items that we hadn't actually used, but after making a call, they refunded us promptly and hassle-free. A truly wonderful experience overall!

I don't understand why this hotel is so hyped on Xiaohongshu (a Chinese social media platform). It's right next to the highway, so it's incredibly noisy. White guests seem to check in directly, but for Asian guests, it's always a wait until 3 PM or an offer to pay for an upgrade. I can understand the 3 PM check-in time, but why the differential treatment? Most importantly, can they please clean the toilet properly after housekeeping? Also, everyone should be aware that they actually process the deposit, which feels a bit cheap, like a way to overcharge.

This is a truly beautiful hotel. Being away from the traditional city center gives it a serene vibe, and the environment is incredibly comfortable. The Yarra River is right outside, perfect for a city walk, and you can easily walk to the duty-free shops across the river. There's a tram stop just 500m away, making it convenient to get to the city center around the train station. Most importantly, the hotel is very new, and all the facilities are comprehensive and comfortable. The on-site coffee bar also serves good food; I ordered from there two days in a row. It's a great hotel for a vacation.