Jen Singapore Orchardgateway by Shangri-La
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1 room, 2 adults, 0 children
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Jen Singapore Orchardgateway by Shangri-La
Certified SustainableNo. 2 of 4-Star Select Hotels in Singapore
277 Orchard Rd, 238858, Singapore
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We Price Match
Last booked 6 hrs ago
Highlights
Free parking
Top local pick
Ideal location
Lots to do
Sparkling cleanShow more
Amenities
Public parkingFree
Outdoor swimming pool
Executive lounge
Gym
24-hour front desk
Luggage storage
Restaurant
Car rentals
All amenities
Property Description
JEN Singapore Orchardgateway by Shangri-La is centrally located in Singapore, a 4-minute walk from Orchard Central and a 3-minute drive from National Museum of Singapore. This hotel is 1.9 mi (3.1 km) from Peranakan Museum. Take advantage of recreational opportunities offered, including a 24-hour health club, and an outdoor pool. Stop by Makan at Jen for lunch, dinner, or brunch, where this restaurant specializes in international cuisine. Relax with a refreshing drink from the poolside bar. Buffet breakfasts are available daily from 6:30 AM to 10 AM for a fee. Featured amenities include express check-in, and express check-out. Planning an event in Singapore? This hotel has facilities measuring 452 square feet (42 square meters), including conference space. Free self parking is available onsite. Make yourself at home in one of the air-conditioned rooms featuring flat-screen televisions. Complimentary wireless Internet access keeps you connected, and cable programming is available for your entertainment. Private bathrooms have complimentary toiletries and hair dryers. Conveniences include laptop-compatible safes and desks, as well as phones with free local calls.
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9.2/10
Thanks for the lovely amenities for our anniversary, we really appreciate it!
We simply loved it
All 1,314 reviews
Surroundings
Metro: Somerset
(200 ft)
Metro: Dhoby Ghaut
(2850 ft)
Airport: Seletar Airport
(10.7 miles)
Airport: Singapore Changi Airport
(14.2 miles)
Train: Woodlands Train Checkpoint
(12.7 miles)
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Overview
Rooms
Guest Reviews
Services & Amenities
Policies
8
Club Deluxe Room
1 King bed
32m² | Floor: 14-15,18,20
Has window
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Refrigerator
TV
Check Availability
5
Superior City View Room
1 King bed or 2 Single bed
27m² | Floor: 11-18
Has window
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Refrigerator
TV
Check Availability
7
Superior king Room
1 King bed
27m² | Floor: 11-18
Has window
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Refrigerator
TV
Check Availability
5
Superior Twin Room
2 Single bed
27m² | Floor: 11-18
Has window
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Refrigerator
TV
Check Availability
4
Club Room
1 King bed or 2 Single bed
27m² | Floor: 11-18,20
Has window
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Refrigerator
TV
Check Availability
5
Superior Room
1 King bed or 2 Single bed
27m² | Floor: 11-18
Has window
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Refrigerator
TV
Check Availability
7
Club king Room
1 King bed
27m² | Floor: 11-18,20
Has window
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Refrigerator
TV
Check Availability
5
Club twin Room
2 Single bed
27m² | Floor: 11-18,20
Has window
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Refrigerator
TV
Check Availability
5
Deluxe Family Room
1 Sofa bed and 1 King bed
47m² | Floor: 11-14,20
Has window
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Refrigerator
TV
Check Availability
7
Club Panorama king Room
1 King bed
55m² | Floor: 11-18,20
Has window
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Refrigerator
TV
Check Availability
3
Club Panorama twin Room
2 Single bed
55m² | Floor: 11-18,20
Has window
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Refrigerator
TV
Check Availability
5
Club Panorama Room
1 King bed or 2 Single bed
55m² | Floor: 11-18,20
Has window
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Refrigerator
TV
Check Availability
9
Deluxe twin Room
2 Single bed
32m² | Floor: 11-18
Has window
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Refrigerator
TV
Check Availability
6
Deluxe King Room
1 King bed
32m² | Floor: 11-18
Has window
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Refrigerator
TV
Check Availability
7
Superior City View twin Room
2 Single bed
27m² | Floor: 11-18
Has window
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Refrigerator
TV
Check Availability
4
Deluxe Room
1 King bed or 2 Single bed
32m² | Floor: 11-18
Has window
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Refrigerator
TV
Check Availability
6
Superior City View king Room
1 King bed
27m² | Floor: 11-18
Has window
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Refrigerator
TV
Check Availability
Hide Room Types
Guest Reviews
9.2/10
Great
1,314 reviews
25 guests in a row gave their stay a positive rating.This property hasn't received any negative reviews in the past 2 months.
- Cleanliness9.3
- Amenities9.0
- Location9.3
- Service9.1
Average for similar properties in Singapore
Review summary
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Location: The hotel is located in a prime area, right above a subway station, making transportation extremely convenient. It is in the heart of Orchard Road, close to numerous shopping malls and dining options, perfect for exploring the city's attractions.(based on 699 reviews)
R-OMY
November 24, 2025
I was quite surprise that the Club Room was so small, but thankfully we were only staying for a night. The toilet and standing shower is separated but it wasn't exactly a proper toilet, there was a sliding door dividing the room and the toilet area that is also leading to the main door. Amenities were provided but lacking a comb. I had requested for some arrangement for my husband's birthday but we only got a box of macarons and chocolate, and delivery was kinda screwed up. The club lounge was mediocre, breakfast at the restaurant was better than the lounge. There was no refillment during the meal times which was quite disappointing. Overall it was still an okay staycation as we were mainly chose the location for the Christmas lights.
Anonymous User
December 4, 2025
The hotel is new, clean, and beautiful, close to the beach. My family and I loved it. Next time if come here will book it again
foreverliw
November 17, 2025
房間很乾凈，配套設施齊全，樓層也好，安靜，一次愉快的商務旅行！特別是前台的服務，很好，無按金，態度蠻好，哈哈
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Guest User
October 21, 2025
Excellent Hotel. The location is very convenient with a subway next to it, Orchard Rd for shopping and restaurants and plenty of shopping malls. The best of all is the rooftop Pool and the views. The bed is very comfortable and the room is super clean. The breakfast buffet was delicious with plenty of options. We highly recommend it.
Jessica
October 27, 2025
房間很好，很滿意
每天打掃都很及時
而且打掃也很乾凈
東西補充很足，基本啥都有了，走廊可以打冰水
大堂還有自助星巴克咖啡機
還有免費飲用的水
前台服務都很好
餐廳工作人員態度也很好
房間能看到城市景觀，不錯的
每天都是晴空萬里的藍天白雲
老外住客居多，所以整體住宿的環境很好，沒有很雜的住客，進出的電梯環境也比較好
地鐵出來有個口子直接上10樓入住，非常方便
B1B2都能直達
下面很多吃的店
還和附近的商場連通，都能從地下穿，不用走地面
去機場也很方便
唯一不足的話，也就是客房都是滿，當天我早上到了，沒有房間給我check in衹能等到12點後才有空房間出來
其他基本挑不出毛病
房間都有直飲水
第二天還是我生日，很貼心的送了卡片和小點心，太感動了
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Anonymous User
October 12, 2025
Recommended. Not only malls are below and connected, we do feel welcomed with the great service. Love the infinity pool to relax in.
Visitor83
September 14, 2025
Pool is great and hotel is clean
Buffet is standard quality, nothing so special but ok. Quite crowded all time.
Lacks of toilets at the pool floor (only 1) and meeting rooms/seminars (no toilets - you need to use the pool one).
Jen Zhou
September 7, 2025
Thanks for the lovely amenities for our anniversary, we really appreciate it!
We simply loved it
Certified Sustainable
This property has been certified as sustainable by Bureau Veritas to the GSTC Criteria
Services & Amenities
Most popular business facilities
Public parking
Free
Outdoor swimming pool
Executive lounge
Gym
24-hour front desk
Luggage storage
Restaurant
Car rentals
Currency exchange
Service robots
Conference room
Wake-up call
Wi-Fi in public areas
Free
Outdoor swimming pool
Gym
Restaurant
Conference room
Restaurant
Restaurant
No additional info available
More Amenities
Internet
Wi-Fi in public areas
Free
Outdoor swimming pool
Rooftop pool
Pool umbrellas
Pool bar
Parking
Public (not only for guests) is available On-site parking. Reservation not needed.
Public parking
Free
Transportation
Car rentals
Business services
Conference room
Fax/copying service
Additional charge
Wedding service
Front desk services
24-hour front desk
Concierge service
Express check-in and check-out
Luggage storage
Wake-up call
Currency exchange
Languages spoken
English
Hindi
Japanese
Korean
Malay
Chinese (Mandarin)
Food & drink
Room service
Public areas
Shopping mall
PA and sound system
Non-smoking floor
Executive lounge
Elevator
Ventilation system
Vending machines
Service robots
No smoking in public areas
Health & wellness
Gym
Cleaning services
Dry cleaning
Additional charge
Laundry service (on-site)
Additional charge
Accessibility
Accessible rooms available
Safety & security
CCTV in public areas
First aid room
First aid kit
Fire alarm
Keycard entry system
Fire extinguisher
Intruder alarm
Smoke detector
Property Policies
Check-in and Check-out Times
Check-in: after 15:00
Check-out: Before 12:00
Front desk hours: 24/7
Child policies
Children of all ages are welcome at this property.
Additional fees may be charged for children using existing beds. Add the number of children to get a more accurate price.
Cribs and Extra Beds
Extra bed and crib policies may vary according to room type. Please refer to the room type details for more information.
Breakfast
CuisineWestern, Chinese
StyleBuffet
| Age | Fee |
|---|---|
Children 5 years old and under | Free |
Children 6–11 years old | SGD 23.00 (approx. AED 65.20) per person |
Children 12–17 years old | SGD 45.56 (approx. AED 129.14) per person |
Adult | Buffet:SGD 45.56 (approx. AED 129.14) per person |
Additional breakfast fees are not included in the total and need to be paid at the property.
Deposit Policy
DepositDeposit required
Deposit Collection MethodsThe deposit is determined based on the duration of your stay. The charge is SGD 50.00 (approx. AED 141.73) per night.
Deposit Payment MethodsThis property accepts credit cards
Deposit RefundThe deposit will be returned to the original account of payment within 14 days after check-out.
Pets
Pets are not allowed
Age Requirements
The main guest checking in must be at least 18 years old
Paying at the hotel
Property Description
- Opened: 2014
- Number of Rooms: 400
Phone:+65-67088888
Email:reservations.singapore@hoteljen.com
JEN Singapore Orchardgateway by Shangri-La is centrally located in Singapore, a 4-minute walk from Orchard Central and a 3-minute drive from National Museum of Singapore. This hotel is 1.9 mi (3.1 km) from Peranakan Museum. Take advantage of recreational opportunities offered, including a 24-hour health club, and an outdoor pool. Stop by Makan at Jen for lunch, dinner, or brunch, where this restaurant specializes in international cuisine. Relax with a refreshing drink from the poolside bar. Buffet breakfasts are available daily from 6:30 AM to 10 AM for a fee. Featured amenities include express check-in, and express check-out. Planning an event in Singapore? This hotel has facilities measuring 452 square feet (42 square meters), including conference space. Free self parking is available onsite. Make yourself at home in one of the air-conditioned rooms featuring flat-screen televisions. Complimentary wireless Internet access keeps you connected, and cable programming is available for your entertainment. Private bathrooms have complimentary toiletries and hair dryers. Conveniences include laptop-compatible safes and desks, as well as phones with free local calls.
Frequently Asked Questions
What landmarks are near Jen Singapore Orchardgateway by Shangri-La?
Nearby attractions to Jen Singapore Orchardgateway by Shangri-La include Emerald Hill, just 850 ft from your search (straight-line distance) away.What landmarks are near Jen Singapore Orchardgateway by Shangri-La?
Does Jen Singapore Orchardgateway by Shangri-La have a pool?
Yes, Jen Singapore Orchardgateway by Shangri-La has a swimming pool for guests.Does Jen Singapore Orchardgateway by Shangri-La have a pool?
Does Jen Singapore Orchardgateway by Shangri-La serve breakfast?
Yes, Jen Singapore Orchardgateway by Shangri-La serves highly-rated breakfast.
Breakfast option(s): Western, Chinese. Does Jen Singapore Orchardgateway by Shangri-La serve breakfast?
Where is Jen Singapore Orchardgateway by Shangri-La located?
The hotel is located at 277 Orchard Rd.Where is Jen Singapore Orchardgateway by Shangri-La located?
Does Jen Singapore Orchardgateway by Shangri-La offer airport transfer services?
No, Jen Singapore Orchardgateway by Shangri-La doesn’t provide airport transfers. Does Jen Singapore Orchardgateway by Shangri-La offer airport transfer services?
Are pets allowed at Jen Singapore Orchardgateway by Shangri-La?
No, pets aren’t allowed at Jen Singapore Orchardgateway by Shangri-La.Are pets allowed at Jen Singapore Orchardgateway by Shangri-La?
How much does it cost to stay at Jen Singapore Orchardgateway by Shangri-La?
Room rates at Jen Singapore Orchardgateway by Shangri-La vary based on dates, hotel policy, and other factors. Enter your travel dates to check current prices.How much does it cost to stay at Jen Singapore Orchardgateway by Shangri-La?
What are the check-in and check-out times at Jen Singapore Orchardgateway by Shangri-La?
Check-in at Jen Singapore Orchardgateway by Shangri-La starts at 15:00, and check-out is at 12:00.What are the check-in and check-out times at Jen Singapore Orchardgateway by Shangri-La?
About This Property
| Nearest Airport | Seletar Airport |
|---|---|
| Distance to Airport | 17.22KM |
| Nearest Train Station | Woodlands Train Checkpoint |
| Distance to Train Station | 20.38KM |
| Nearest Subway Station | Somerset |
| Distance to Subway Station | 0.06KM |
| Average Price From | AED1397 |
| Hotel Star Rating | 4 |