Shangri-La Guilin

We stayed here during the October Golden Week holiday, booking a Deluxe Room on the 6th floor with a mountain view. The window offered a great view of the hotel lawn, pool, and distant mountains. The Deluxe Club Lounge provides light meals. Since we were traveling with seniors and children who can't eat spicy food, we actually had fewer opportunities to try local delicacies outside the hotel, which is typical for family trips. We stayed for five days, and every evening we had dinner at the Club Lounge. The restaurant changed 1-2 hot dishes daily, but most other items remained the same. They always had freshly made Guilin rice noodles. Food quantity and hygiene were definitely not issues. I enjoy drinking tea, and it was available from day to night, conveniently located on the same floor as our room. During the Golden Week, my child participated in a paid cookie-making activity. There were four children, and the session was well-organized, and the finished cookies were good. My child loved it. On October 5th, we had booked a day trip to Longji Terraces, and the tour guide informed us we needed to leave at 5:40 AM, which meant missing breakfast. We contacted the hotel in advance, and they offered to pack a simple breakfast for us to take on the road. It included a boiled egg, yogurt, an apple, four types of small bread, and a bottle of water – very good, clean, and hygienic. Besides the view, the hotel room also had good soundproofing. The shower head had strong water pressure, and I didn't notice any of the yellowing or damage mentioned in some reviews. However, the complimentary bottled water was a bit difficult to open, and there were no disposable toilet seat covers provided. The hotel gym has a free ping-pong room. My son and I visited it twice and really enjoyed it. Overall, it was a smooth and pleasant family trip.

I’ve always trusted Shangri-La’s service, so I chose it without hesitation for this trip. The overall environment is pleasant—though the property has been open for a while, maintenance remains solid. That said, I hope they’ll elevate attention to detail in cleanliness. Staff were warm and welcoming throughout. A small suggestion: adding turndown service at night—perhaps with a sweet treat or a glass of milk—would make guests feel truly at home. That said, the room itself was excellent: great views and wonderfully quiet.

The hotel environment, facilities, and service are all five-star. The only downside is that the location is a bit far from Elephant Trunk Hill. The absolute highlights are the amazing hotel garden and the Li River walking trail right outside the garden, especially since we got a great deal during the Double Eleven sale.

Guilin has breathtaking scenery, and the hotel features a huge garden filled with sweet osmanthus trees. Overall, I am extremely satisfied.

The room was clean and hygienic with a nice view out the window. The breakfast offered a wide variety of choices and tasted great. A special thanks to our butler CICI, who answered all our questions and tried her best to meet all our requests. The front desk service was also polite and attentive.

Staying at the Shangri-La Guilin once again during my trip here—truly the ceiling of Guilin's hotel industry! As a Black Diamond Partner, I can honestly tell you how much I adore this place... Daisy and Jimmy were so thoughtful, patient, attentive, and caring~ The entire staff—from the front desk, F&B, health club, and concierge to housekeeping and the Horizon Club—were all exceptionally polite and welcoming~ This is the fragrance of osmanthus! This is Shangri-La! We will definitely be back!!

I explored the Shangri-La Guilin, and this hotel is quite expansive. Its exterior features Tang Dynasty architectural elements, and the large panoramic windows offer views of the mountains, water, and city on both sides of the Li River. With an outdoor pool and landscaped gardens, this is truly a hidden gem of an urban resort, offering a different feel from a typical city business hotel. The hotel's signature scent and the standard Shangri-La lobby elements are instantly recognizable. Given that Guilin is a relatively ordinary third or fourth-tier city, having such a hotel completely changed my perception of both Guilin and the Shangri-La brand. It also showed me that this hotel brand truly understands Chinese people and traditional Chinese culture. During my holiday back to my hometown of Chenzhou, I took the opportunity to visit nearby Guilin. It was actually my first time exploring Guilin, and apart from the scenic views along the way, the best part of my trip was surprisingly the hotel. While the Shangri-La didn't exceed my expectations with an unexpected wow factor, the consistent quality of this hotel brand is truly impressive. The breakfast highlight was undoubtedly the Chinese section, which incorporated local culinary elements. The staff's demeanor, greetings, seating, and even the head chef personally delivering freshly baked croissants, all demonstrated a well-oiled system of service. If I were to return to explore Guilin again, I would definitely recommend this place. #ShangriLaGuilin #Shangri-La-Hotel-Guilin

An exceptional hotel that upholds Shangri-La's consistently outstanding quality. The architecture is distinctive, exuding a graceful and elegant charm. The gardens are expansive and beautiful, with a small back gate that leads directly out to the stunning Li River scenery.

Great hotel, not far from the city center. The rooms are spacious and the service is excellent. The breakfast offers a wide variety, and the hotel features a large garden that is great for strolling. There is also an underground parking garage, making parking very convenient.