Kempinski The One Suites Hotel Shanghai Downtown
Select date
-
Select date
1 night
1 room, 2 adults, 0 children
All properties in Shanghai
Kempinski The One Suites Hotel Shanghai Downtown
No. 599 Fengyang Road, Jing'an District, Shanghai, 200041, China
Show on map
We Price Match
Last booked 16 mins ago
China travel essentials
English-speaking staff
Most card payments accepted
Easy to reach
Airport pick-up available
Lots to doShow more
Amenities
Indoor swimming poolFree
GymFree
Private parking
EV charging station
Priority airport pick-up
Restaurant
Cafe
Taxi booking service
All amenities
Property Description
Nestled in city centre vibrant Jing’an District, Kempinski The One Suites Hotel Shanghai Downtown is ideally located for guests to explore the city’s historic, scenic and cultural heritage. With stunning views of downtown Shanghai, the prestigious hotel residence is just a short walk from prime business, and luxuries international shopping and upscale dining and entertainment surroundings, including its prestigious People’s Square and the famous boulevard of Nanjing West Road, which define its utmost sophisticated central location. Whether for leisure or business, and whether the stay is short- or long-term, the Kempinski The One Suites Hotel Shanghai Downtown offers the premium retreat—one of its most exclusive addresses in the metropole. The Luxurious Iconic Art Deco Hotel Residence provides the finesse and attentions to details with tailored touch points to ensure a memorable service experience delivery to meet the individual needs for its esteemed travellers in style, complemented by the timeless and classic interior design that evokes the warmth and comfort of a distinguished private residence.
Show more
9.0/10
Loved it: from the suite to the breakfast, from the view to the staff. Perfect staying!
All 2,426 reviews
Surroundings
Metro: West Nanjing Road
(430m)
Metro: Shanghai Natural History Museum
(470m)
Airport: Shanghai Hongqiao International Airport
(13.6 km)
Airport: Shanghai Pudong International Airport
(41.3 km)
Train: Shanghai Railway Station
(4.1 km)
Train: Shanghai West Railway Station
(9.5 km)
View on map
Overview
Rooms
Guest Reviews
Services & Amenities
Policies
5
Premier Two Bedroom Family Suite
2 Queen bed
112m² | Floor: 5-26
Has window
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Bathtub
Refrigerator
Check Availability
4
Premier Two Bedroom Business Suite
1 Sofa bed and 1 Queen bed
112m² | Floor: 5-26
Has window
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Bathtub
Refrigerator
Check Availability
5
Superior One Bedroom Suite
1 Queen bed
68m² | Floor: 5-26
Has window
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Bathtub
Refrigerator
Check Availability
4
Premier One Bedroom Suite - Twin Bed
2 Single bed
80m² | Floor: 5-26
Has window
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Bathtub
Refrigerator
Check Availability
4
Deluxe One Bedroom Suite
1 Queen bed
62m² | Floor: 5-26
Has window
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Bathtub
Refrigerator
Check Availability
7
Premier Three Bedroom Terrace Suite
Bedroom 1:1 Queen bed ● Bedroom 2:1 Queen bed ● Bedroom 3:1 Queen bed
600m² | Floor: 27
Has window
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Bathtub
Refrigerator
Check Availability
4
Grand Deluxe One Bedroom Suite
1 Queen bed
72m² | Floor: 5-26
Has window
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Bathtub
Refrigerator
Check Availability
6
Premier Three Bedroom Suite
Bedroom 1:1 Queen bed ● Bedroom 2:1 Queen bed ● Bedroom 3:1 Queen bed
311m² | Floor: 28
Has window
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Bathtub
Refrigerator
Check Availability
4
Deluxe Family Suite
1 King bed
80m² | Floor: 6-9
Has window
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Bathtub
Refrigerator
Check Availability
4
Premier One Bedroom Suite - King Bed
1 Queen bed
80m² | Floor: 5-26
Has window
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Bathtub
Refrigerator
Check Availability
Hide Room Types
Guest Reviews
9.0/10
Good
2,426 reviews
This property hasn't received any negative reviews in the past 1 month.
- Cleanliness9.2
- Amenities8.9
- Location9.1
- Service9.0
Average for similar properties in Shanghai
Review summary
Powered by AI
Room Quality: Rooms are spacious, clean, and well-equipped, often described as suites with separate living areas and amenities like washer-dryers. They offer beautiful city views and comfortable living spaces, suitable for families and business travelers.(based on 604 reviews)
M524029****
December 5, 2025
房間設施齊全，電磁爐，冰箱，洗衣機 ，膠囊咖啡機，房間都是套房，空間很大，有浴缸，淋浴，智能馬桶，周邊出行也很方便，前台服務人員 態度都很温柔
Translate
Niko YJ
November 4, 2025
The location is fantastic, close to Zhang Yuan and the new Louie ship, also the largest Starbucks. You can find both luxury shopping and dining options nearby. The hotel is situated at the back, providing a quieter atmosphere, which I prefer.
However, if you stay on a higher floor, the network connection may not be very stable. If you're not particular about having a view, this is the best location to choose.
Hotel Influencer
October 26, 2025
Do not be confused with the other Kempinski. This one is more like a serviced apartment style. All rooms are suits, which is nice. Location is reasonably good but nearest subway station is about 500m away.
Guest User
November 22, 2025
Building and in-room furniture are dated but overall cleanliness is acceptable
Ms. Nikki Baby
October 2, 2025
Anytime I am staying in Shanghai and I am not crashing at a friends house this is the ONLY hotel I will stay at. I love the location, the room style and size and amenities!!! Perfect for solo travelers, couples, families and friends
E1463****
September 11, 2025
總體還挺不錯的，需求的房間條件都滿足了，環境也挺好的，就是後期接到電話説早餐發生了什麼不愉快，不知道是不是真的
Translate
Yuxinsai
October 28, 2025
很不錯 這個價錢地段在上海是性價比拉滿了 房間非常的大 前台服務態度也很好 地段去哪都很方便 外賣選項也很多 還會再來
Translate
Guest User
July 12, 2025
The hotel service was impeccable- the check-in and out were fast and efficient; and they acceded to our request for late check out without questions. The online concierge service via weixin was also very fast and responsive.
One minor comment about the placing of the kitchen utensils - the spoons and forks were in a drawer just above the dustbin and the cups were placed in a drawer way too high up in the top cabinet. It would also be useful if the hotel could provide plates and washing liquid for utensils.
Services & Amenities
Most popular amenities
Indoor swimming pool
Free
Gym
Free
Private parking
Additional charge
EV charging station
Priority airport pick-up
Additional charge
Restaurant
Cafe
Taxi booking service
Priority airport drop-off
Additional charge
Station pick-up service
Additional charge
Conference room
Business center
Tour and ticket booking service
24-hour front desk
Wi-Fi in public areas
Free
Luggage storage
Indoor swimming pool
Gym
Restaurant
Conference room
Restaurant
西餐厅 1Eins Bistro & Lounge
Open for: Breakfast, Brunch, Lunch, Afternoon tea, Dinner
Business hours: [Mon - Sun] 07:00-22:00
More Amenities
Internet
Wi-Fi in public areas
Free
Indoor swimming pool
Heated pool
No restrictions
Opening times
Business hours
Parking
Private (exclusively for guests) is available On-site parking, and Charge, CNY 100.00 (approx. €12.14) Daily. Limited parking spaces Reservation not needed.
Private parking
Additional charge
Car charging facilities
Transportation
Taxi booking service
Station drop-off service
Additional charge
Station pick-up service
Additional charge
Priority airport pick-up
Additional charge
Priority airport drop-off
Additional charge
Business services
Conference room
Business center
Postal service
Front desk services
24-hour front desk
Concierge service
Express check-in and check-out
Bellhop
Luggage storage
Wake-up call
Electronic ID reader for check-in
Tour and ticket booking service
Languages spoken
English
Chinese (Mandarin)
Food & drink
Cafe
Lobby bar
Room service
Public areas
Elevator
No smoking in public areas
PA and sound system
Non-smoking floor
Health & wellness
Gym
Free
Cleaning services
Clothes steamer
Dry cleaning
Additional charge
Ironing service
Additional charge
Laundry service (on-site)
Additional charge
Facilities for children
Children's bathrobes
Children's slippers
Children's toothbrushes
Safety & security
First aid kit
Fire alarm
Keycard entry system
Fire extinguisher
Security personnel
Intruder alarm
Smoke detector
CCTV in public areas
Carbon monoxide alarm
Property Policies
Check-in and Check-out Times
Check-in: after 14:00
Check-out: Before 12:00
Front desk hours: 24/7
Guests Accepted
Guests from all countries/regions are welcome at this property
Child policies
Children of all ages are welcome at this property.
Children between 0 and 17 years old can stay for free if no extra bed is needed.
Cribs and Extra Beds
For all room types, cribs can be added. Extra bed policies vary according to room type. Please refer to the relevant room type policy.
Fees for extra beds and cribs are not included in the total and must be paid at the hotel.
| Age | Fee |
|---|---|
Children 2 years old and under | Extra crib: Free |
Breakfast
CuisineWestern, Chinese, Asian
StyleBuffet
Opening hours [Mon - Fri] 07:00-10:00 Open
[Sat - Sun] 07:00-10:30 Open
| Age | Fee |
|---|---|
Children 5 years old and under | Free |
Children 6–11 years old | CNY 99.00 (approx. €12.01) per person |
Children 12–17 years old | CNY 198.00 (approx. €24.02) per person |
Adult | Buffet:CNY 198.00 (approx. €24.02) per person |
Additional breakfast fees are not included in the total and need to be paid at the property.
Deposit Policy
DepositDeposit required
Deposit Collection MethodsThe deposit is determined based on the duration of your stay. The charge is CNY 1,000.00 (approx. €121.31) per night.
Deposit Payment MethodsThis property accepts cash, credit cards, debit cards and third party payment services
Deposit RefundThe deposit will be returned to the original account of payment within 7 days after check-out.
Pets
Pets are not allowed
Age Requirements
The main guest checking in must be at least 18 years old
Paying at the hotel
- Cash
Property Description
- Opened: 2012
- Number of Rooms: 243
Phone:+86-21-61571688
Nestled in city centre vibrant Jing’an District, Kempinski The One Suites Hotel Shanghai Downtown is ideally located for guests to explore the city’s historic, scenic and cultural heritage. With stunning views of downtown Shanghai, the prestigious hotel residence is just a short walk from prime business, and luxuries international shopping and upscale dining and entertainment surroundings, including its prestigious People’s Square and the famous boulevard of Nanjing West Road, which define its utmost sophisticated central location. Whether for leisure or business, and whether the stay is short- or long-term, the Kempinski The One Suites Hotel Shanghai Downtown offers the premium retreat—one of its most exclusive addresses in the metropole. The Luxurious Iconic Art Deco Hotel Residence provides the finesse and attentions to details with tailored touch points to ensure a memorable service experience delivery to meet the individual needs for its esteemed travellers in style, complemented by the timeless and classic interior design that evokes the warmth and comfort of a distinguished private residence.
Frequently Asked Questions
What are the check-in and check-out times at Kempinski The One Suites Hotel Shanghai Downtown?
Check-in time at Kempinski The One Suites Hotel Shanghai Downtown starts at 14:00, and check-out time is by 12:00.What are the check-in and check-out times at Kempinski The One Suites Hotel Shanghai Downtown?
Does Kempinski The One Suites Hotel Shanghai Downtown have a pool?
Yes, Kempinski The One Suites Hotel Shanghai Downtown has a swimming pool for guests.Does Kempinski The One Suites Hotel Shanghai Downtown have a pool?
Are pets allowed at Kempinski The One Suites Hotel Shanghai Downtown?
No, pets are not allowed at Kempinski The One Suites Hotel Shanghai Downtown.Are pets allowed at Kempinski The One Suites Hotel Shanghai Downtown?
Does Kempinski The One Suites Hotel Shanghai Downtown serve breakfast?
Yes, Kempinski The One Suites Hotel Shanghai Downtown serves breakfast for guests. Breakfast options include Western, Chinese, Asian style. Does Kempinski The One Suites Hotel Shanghai Downtown serve breakfast?
How much does it cost to stay at Kempinski The One Suites Hotel Shanghai Downtown?
Room prices at Kempinski The One Suites Hotel Shanghai Downtown vary by travel dates, hotel policy, and other factors. Enter your travel dates to see current prices.How much does it cost to stay at Kempinski The One Suites Hotel Shanghai Downtown?
How to get to Kempinski The One Suites Hotel Shanghai Downtown from the nearest airport?
The nearest airport is Shanghai Hongqiao International Airport, located about 43 mins from hotel by car (13.6 km) away.How to get to Kempinski The One Suites Hotel Shanghai Downtown from the nearest airport?
What’s the cancellation policy at Kempinski The One Suites Hotel Shanghai Downtown?
The cancellation policy at Kempinski The One Suites Hotel Shanghai Downtown depends on your room type and booking terms.What’s the cancellation policy at Kempinski The One Suites Hotel Shanghai Downtown?
Does Kempinski The One Suites Hotel Shanghai Downtown offer airport transfers?
Yes, Kempinski The One Suites Hotel Shanghai Downtown provides airport transfers for guests. We suggest calling ahead to confirm availability, pricing, and scheduling.Does Kempinski The One Suites Hotel Shanghai Downtown offer airport transfers?
About This Property
| Nearest Airport | Shanghai Hongqiao Airport |
|---|---|
| Distance to Airport | 17.83KM |
| Nearest Train Station | Shanghai Railway Station |
| Distance to Train Station | 4.09KM |
| Nearest Subway Station | West Nanjing Road |
| Distance to Subway Station | 0.43KM |
| Average Price From | EUR265 |
| Hotel Star Rating | 5 |