At this price point, we were disappointed that MUJI HOTEL Shenzhen did not offer a self-service laundry room or coin-operated washing machines and dryers.
Having stayed at many hotels across China, including MUJI HOTEL Beijing, which provides complimentary self-service laundry facilities, this was an unexpected inconvenience.
I appreciate MUJI’s minimalist philosophy of removing unnecessary items while prioritising comfort and practicality. However, washing machines and dryers are essential amenities for travellers, especially after a packed itinerary or during longer stays. While paid laundry through an external vendor is available, it is less convenient, takes longer time and adds extra cost.
I hope the hotel will reconsider this aspect of its facilities. Minimalism should simplify the guest experience, not make everyday necessities more difficult or expensive. However the staff very friendly and nice, professional. The hotel room and design is amazing.