Querencia de Sevilla, Autograph Collection

The hotel's facilities were mostly excellent, and the decor was exactly my style. The housekeeper and most of the staff were very helpful in resolving issues. However, perhaps due to the large number of Marriott hotels, Gold members couldn't delay check-out until 2 PM (maybe everyone staying there is a Gold member 😂). The room safe was broken; the maintenance staff tried their best to fix it, but couldn't get it fixed or replace it, and it'll probably still be broken when I leave Spain 😮💨. I strongly suggest Marriott provide more staff for its hotels. During the 11 AM check-out peak, there was only one front desk staff member who had to answer phones, resolve issues, process check-outs, and store luggage. How could they possibly manage? Even if guests wanted to store their luggage themselves, there was no way to do so 😮💨😮💨😮💨 This really affected the experience 🥲, especially when you're in a rush 🥲 Marriott, these capitalists, are really too stingy 😒😒😒 This also negatively impacts the overall service experience of a hotel 😮💨

This was the most praiseworthy hotel of my entire trip to Spain. I highly recommend it to anyone visiting Seville. The hotel boasts an excellent location, within easy walking distance of all major attractions, and surrounded by a variety of restaurants and shopping options. The hotel service is warm and attentive; you'll feel right at home from the moment you step inside. The rooms are well-equipped and comfortable, with the suites being particularly recommended. The breakfast is excellent, and the rooftop pool bar offers the best view of the cathedral at sunset.

During my trip to Seville, I was so satisfied with the Kerencia Autograph Hotel. The location, facilities, and friendliness were all perfect. It was so great that I would want to visit again!!

The hotel is right next to the Town Hall Square, and it's only a 1-2 minute walk to the cathedral and the light rail station, which is very convenient. The breakfast is rich and the room has a small living room, which is very good.