Hilton Garden Inn Shanwei Haibin Boulevard

The room was clean and had a great view from the window. Just across the street is the inner lake, perfect for a relaxing walk or run. The customer service was excellent; every time I requested bottled water, a robot delivered it almost immediately after I hung up the phone. There's free parking, which is very convenient for those driving. The only downside is the lack of nearby restaurant choices, so you'll need to drive to find food. While it's not near the popular tourist spots, its comfortable and quiet environment more than makes up for it. Overall, very good.

The environment is pretty good. The hotel is right across the street from the bay and the beach, and our room offered great views of the ocean and the sunrise. The only downside is that there aren't many dining options nearby, so you'll need a car to get to restaurants. Cleanliness: Pretty good. Service: Also very good. The front desk staff were enthusiastic and the floor attendants were very polite. Facilities: The facilities are relatively new. Breakfast was just average.

This was my second stay here, and overall, I still highly recommend it. The sea-view room offers a fantastic view, parking is convenient, and the hotel's facilities are quite new. The check-in experience was great. I'll definitely choose to stay here again when I visit Shanwei.

The room was clean, tidy, and very modern. The front desk upgraded my room upon arrival, which I really appreciate. The view from the room was absolutely stunning! Waking up and just pressing a button for the curtains to automatically open, revealing such a beautiful view, made for a wonderful holiday.

The room was clean and tidy with a great view of the entire coastline – the scenery was absolutely beautiful. The location is excellent, quite quiet with no noise, which I really appreciated. I'm very satisfied and will definitely stay here again next time I visit!

The view from the window is amazing, and it's close to the city's artificial beach. We didn't book breakfast with our room, so we went out for dim sum instead (it's convenient to take a taxi to nearby restaurants like Zhen Xuan, Hai Zhen, or Hong Sheng No.1).

The hotel is situated by a large lake, offering a pleasant environment. However, the service is really poor. I'll just give two examples: Around 9 AM when I checked out, I was told the 500 yuan deposit would be refunded before 12 PM. But I waited until past 5 PM and it still hadn't been returned. I called to chase it up, and they told me they'd look into it and asked me to call back. I refused, and only then did they process the refund. In another instance, after scanning my license plate at the front desk for parking, I couldn't get the car out of the gate. I pressed the call button, and a parking attendant came, but he couldn't immediately lift the barrier. Even after I told him I was a hotel guest and provided my room number, he had to radio another person, repeatedly emphasizing that it was a hotel guest's car, before they finally remotely lifted the barrier to let me out. Out of the more than 20 Hilton-branded hotels I've stayed at, this one has the worst management! I hope they improve to uphold the Hilton brand's reputation!