Look at the elevator, it's barely two square meters. The room is incredibly tiny, I couldn't even open my suitcase! The bathroom is small, the sink is tiny too! The price of 2600 RMB excluding tax feels like a complete rip-off! I booked two rooms for a total of five days, specifying at check-in that it was a five-night consecutive stay. But the next day, after going out, I couldn't open the door when I came back. The front desk reissued the room key, and when I got into the room, something was wrong—there was an unfamiliar suitcase. I quickly backed out. When I contacted the front desk, they said they'd changed our room, the same type, but on a different floor. They also said they couldn't reach us by phone or email. But we hadn't received any calls or emails from them. This kind of blunder exposes the hotel's chaotic management. Didn't they remember we were the guests whose rooms they forcibly changed when they reissued the room key? Reissued our room key, essentially barging into someone else's room! Luckily, no one was there; if someone had been in the room, it would have been terrifying, we would have both been startled.
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