James7314
March 21, 2026
We recently stayed for one night at The Bellevue Hotel and had a mixed experience.
Check-in wasn’t very smooth. We encountered a minor issue where an adult needed to be present in each room before check-in, which caused a delay since one adult in our group was arriving later. Because of this, the kids couldn’t check in right away. Thankfully, we were still able to access our second room without much issue.
I had specifically requested adjacent rooms during booking, but we were assigned rooms in different towers. While they weren’t extremely far apart or on different floors, it was still inconvenient and not what we expected.
The Main Wing Deluxe room felt quite small for what’s advertised as a 5-star hotel. Additionally, the staff were not particularly accommodating, which impacted the overall experience. We also noticed what appeared to be bed bugs, which was quite concerning.
On a more positive note, the breakfast buffet was enjoyable with a wide variety of choices, and the pool area was nice and relaxing.
Overall, while there were some highlights, the issues we encountered—especially with room assignments, service, and cleanliness—made the stay less satisfying than expected.