The food was good and varied! Local alcohol was included 🤯, but imported alcohol cost extra. We booked Club Rooms, which there wasn't much information about online. Club rooms offer early check-in, late check-out, and free airport transfers. There's also a lounge area where you can grab a snack, have breakfast, and from 6-8 PM, enjoy alcoholic drinks (wine, beer - Heineken, Stella in cans, bottled wine), fresh juices, and more.
The waiters were excellent – not pushy, efficient, and friendly. Room cleaning was also perfectly adequate.
On the downside, the Russian-speaking animation team was incredibly intrusive, something I've never encountered anywhere else. I wish someone would talk to them about the difference between suggesting an activity and practically begging and pleading for you to join. It's strange that they don't seem to understand tourists' personal boundaries…
Water entry is only possible from three jetties, which is catastrophically insufficient for such a large hotel. You have to queue to get into the water and then again to get out.
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