The facilities are complete. I was assigned a ground floor room, and the view outside the window was just a wall, so no scenery. The closet door and room door are poorly designed; the closet door was really hard to open. The bathroom is very spacious with a bathtub, and the heating worked well. The duvet was quite thin, which wasn't ideal as it happened to be cold during my stay.
Regarding cleanliness: The bathroom was clean, but the bed had some lint/fuzz, and the duvet had some loose threads.
For service: The lady at the front desk who checked me in was very nice. She slowed down her speech when she realized I wasn't a native speaker and was very patient in answering my questions. Luggage storage was also very convenient.
The only drawback is that the walk to the hotel is difficult. The hotel is close to the train station as the crow flies, but the road is very steep, making it really tough to pull luggage. I wouldn't want to experience that again. (The view outside the hotel is nice though!)
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