Where do we start with a review of this hotel? We looked at the reviews before booking and were surprised to find such a consistent lack of low scores. Having now spent a week here, it’s not difficult to understand why everyone speaks so highly of the hotel and its staff. The staff were all exceptionally friendly, always greeting you with a good morning or good evening and making you feel welcome throughout your stay. I wouldn’t wish to pick out anyone for particular praise, as they all worked to such a consistently high standard. The rooms and hotel grounds were maintained to an excellent standard, and there was no part of the hotel that felt dated or tired. In fact, the level of maintenance seemed to be such that things were refreshed before they ever had the chance to look worn. It was clear that a great deal of pride is taken in maintaining the hotel and its surroundings. The food was equally impressive. Breakfast was served as a buffet, while lunch and dinner were table served, and the quality and freshness were consistently excellent. There was a good variety of choice, with everything well presented and clearly prepared with care. A couple of evenings featured BBQs, with slightly different offerings each night, which added a nice variety to the dining experience. We were never disappointed with a meal throughout our stay. The attention to detail throughout the holiday was also impressive. On arrival, we were welcomed with drinks while our cases were taken to our room. A welcome meeting was held each Sunday, and on two afternoons during our stay there was afternoon tea served around the pool. These little touches really added to the feeling that the hotel genuinely wanted its guests to enjoy their stay. We booked this hotel as a special birthday treat and had worked hard and saved particularly hard to make this holiday possible. When you put that much effort into saving for a special occasion, you naturally hope that the reality will live up to your expectations. This hotel did not disappoint in the slightest — quite the opposite, it exceeded them. From the quality of the accommodation and food to the friendliness and professionalism of the staff, everything contributed to making this a truly special holiday. This is a vacation we will remember for a very, very long time. We can now understand why this hotel receives so many positive reviews, and we would have absolutely no hesitation in recommending it to others. We would certainly consider returning ourselves.