Holiday Inn SHANGHAI NANJING ROAD by IHG

Well stayed and comfortable . Very nice cleaning auntie who clean the room well. View is not bad too.

We loved our stay here! Location was great. We were welcomed by Aries who even upgraded my family to a suite. Fantastic stay. Highly recommend.

Wonderful stay! Great location, friendly staff, and everything was clean and comfortable. We had such a lovely time as a family—would definitely come back :)

Good location on Nanjing Road. The room is clean, the bed is comfortable, and there’s no cigarette smell. The staff are very helpful.

Stayed here for 3 nights. Overall, it wasn’t a terrible stay given the prime location and the generally clean state of theroom. However, I wanted to highlight a few serious issues: 1. On our first morning, we woke up to a strong chemical odor in the room. We soon realized the entire corridor was filled with smoke, and people were rushing around. We quickly evacuated and saw firefighters and police downstairs, but there was absolutely no communication or safety protocol from the hotel staff. No one explained what happened or provided any updates. To this day, I still don’t know the cause of the smoke, and the smell lingered in our room and hallway throughout our stay. 2. Because of that incident, we decided to have breakfast in the lobby while waiting to return to our room. Unfortunately, the breakfast was disappointing — poor selection and the restaurant felt unclean. The staff didn’t replace our table mats; they just wiped them with a cloth that had fallen on the floor moments earlier. 3. On our last night, the hotel left two keychains in our room, seemingly as an attempt to encourage positive reviews — which honestly made the experience feel even less genuine.