Iberostar Heritage Grand Mencey
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Iberostar Heritage Grand Mencey

Experience Iberostar Heritage Grand Mencey, a 5-star hotel in Santa Cruz de Tenerife. It holds a rating of 9.1/10 from 125 reviews, combining quality and value, with rates starting at US$132.

Check-In & Check-Out

From 15:00 until 12:00

Nearby Attractions

Casino Santa Cruz: 0.02 km away

Casa de la Juventud. Casa Lázaro - Siliuto: 0.36 km away

Reloj de flores: 0.33 km away

Amenity Highlights

Leisure: Casino, Hot springs, Gym

Pets policy: Pets are not allowed.

Breakfast style: Continental,Gluten-free

Food & Drink: Room service, Snack bar, Restaurant, Bar

The above hotel prices are based on Trip.com for July 23-July 29.

Iberostar Heritage Grand Mencey

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Highlights
Signature hot spring
Ideal location
Indoor pool
Jacuzzi
Delicious breakfast
+5 more
Amenities
All amenities
Property Description
Show more
Very nice place. Will stay again
Surroundings
Airport: Tenerife North Airport
(13.1 km)
Landmarks: Casino Santa Cruz
(<100m)
Landmarks: Reloj de flores
(330m)
Landmarks: Casa de la Juventud. Casa Lázaro - Siliuto
(370m)
Landmarks: Centro Intantil Mimitos
(370m)
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1

Junior Suite (2adults+1child)

1 Queen bed
Has window
Non-smoking
LCD TV
Bathtub or shower
Room Details
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Double Room with Garden View

1 Double bed or 2 Single bed
Has window
Non-smoking
LCD TV
Bathtub or shower
Room Details
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1

Double Room

1 Double bed or 2 Single bed
31m² | Floor: 2-5
Has window
Non-smoking
LCD TV
Bathtub or shower
Room Details
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5

Double Room With Garden View

2 Single bed or 1 King bed
Non-smoking
Air conditioning
Private bathroom
Minibar
Shampoo
Room Details
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2

Interconnecting Room

2 King bed
Has window
Non-smoking
LCD TV
Bathtub or shower
Room Details
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Superior Room with Garden View

1 King bed or 2 Single bed
Has window
Non-smoking
LCD TV
Bathtub or shower
Room Details
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4

Junior Suite

1 Queen bed or 1 King bed
Has window
Non-smoking
Air conditioning
Private bathroom
Minibar
Conditioner
Room Details
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8

Double Room With Garden

2 Single bed or 1 King bed
Non-smoking
Air conditioning
Private bathroom
Minibar
Private toilet
Room Details
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1

Superior Double Room

1 Queen bed
Has window
Non-smoking
LCD TV
Bathtub or shower
Room Details
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5

Junior Suite

2 Single bed or 1 King bed
Non-smoking
Air conditioning
Private bathroom
Minibar
Conditioner
Room Details
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7

Superior Double Room

2 Single bed or 1 King bed
Non-smoking
Air conditioning
Private bathroom
Minibar
Private toilet
Room Details
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1

Junior Suite

1 Queen bed
Has window
Non-smoking
LCD TV
Bathtub or shower
Room Details
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11

Family Room

2 Single bed or 1 King bed
Non-smoking
Air conditioning
Private bathroom
Refrigerator
Minibar
Room Details
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3

Double Garden View (2adults+1child)

1 Double bed or 2 Single bed
Has window
Non-smoking
LCD TV
Bathtub or shower
Room Details
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14

Suite

1 Queen bed
Non-smoking
Air conditioning
Private bathroom
Refrigerator
Minibar
Room Details
Check Availability
9

Double Room

2 Single bed or 1 King bed
Non-smoking
Air conditioning
Private bathroom
Minibar
Private toilet
Room Details
Check Availability
Hide Room Types

Average for similar properties in Santa Cruz de Tenerife
Anonymous User
February 13, 2026
Friendly staff, impressive lobby and common areas, fresh orange juice at breakfast. Near the best park in town.
Guest User
March 26, 2026
Thank you very much! Excellent service and a great hotel. We enjoyed it a lot and highly recommend it to everyone.
Original TextTranslation provided by AI
Lisuoliyehuilanguowobuxiangxin
January 31, 2026
The room was very clean, and the hotel facilities were excellent, with great service. However, the room we were given was quite noisy. The garbage truck passed by on the street outside around 6 AM and 10 PM, and it was really loud.
Original TextTranslation provided by AI
Free Solo traveller
September 22, 2025
Very nice place. Will stay again
Guest User
April 27, 2026
Great hotel, and I enjoyed the time there
Guest User
January 24, 2026
Perfect will be returning.
Guest User
December 3, 2024
Spent a lovely 3 days here after coming off a cruise, and it was a great stay. I particularly enjoyed getting up early in the morning for a refreshing swim in the pool.
Pedro Diaz Gonzalez
August 19, 2025
Excellent price quality fee
Anna_MS
January 11, 2026
I like this hotel for its calm and aristocratic atmosphere. It has a city vibe, but still offers the opportunity to relax on the beach.
Original TextTranslation provided by Google

Services & Amenities

Restaurant
No additional info available
Indoor swimming poolAdditional charge
Outdoor swimming pool

Property Policies

Check-in and Check-out Times
Check-in: After 15:00
Check-out: Before 12:00

Front desk hours: 24/7

The property will provide check-in details after booking

Child policies
Children can stay in some rooms of this hotel.
Additional fees may be charged for children using existing beds. Add the number of children to get a more accurate price.

Cribs and Extra Beds
Extra bed and crib policies may vary according to room type. Please refer to the room type details for more information.

Breakfast
CuisineContinental, Gluten-free
StyleBuffet
AgeFee
Adult
Buffet:€30.00 (approx. US$34.22) per person
Additional breakfast fees are not included in the total and need to be paid at the property.

Deposit Policy
DepositNo deposit required by the property

Pets
Pets are not allowed

Service animals
Service animals are allowed

Age Requirements
The main guest checking in must be at least 18 years old

Paying at the hotel

  • Cash
Certification Details
License number: H-38-4-0000005

Property Description

Local hotel name: Iberostar Heritage Grand Mencey
  • Opened: 1950
  • Renovated: 2011
  • Number of Rooms: 261
Phone:+34-922-609900+34-922609900
Email:hotel.mencey@iberostar.com
With a stay at Iberostar Heritage Grand Mencey in Santa Cruz de Tenerife, you'll be just steps from Rambla de Santa Cruz and Garcia Sanabria Park. This luxury hotel is 2.3 mi (3.8 km) from Tenerife Beaches and 8.8 mi (14.1 km) from Teresitas Beach.
Relax at the full-service spa, where you can enjoy massages, body treatments, and facials. If you're looking for recreational opportunities, you'll find a health club, an outdoor pool, and a sauna. Additional amenities at this hotel include complimentary wireless internet access, concierge services, and wedding services.
Enjoy international cuisine at Los Menceyes, one of the hotel's 4 restaurants, or stay in and take advantage of the room service (during limited hours). Relax with a refreshing drink from the poolside bar or one of the 2 bars/lounges. Buffet breakfasts are available daily from 7:00 AM to 10:30 AM for a fee.
Featured amenities include complimentary wired internet access, a business center, and express check-in. Event facilities at this hotel consist of a conference center and 9 meeting rooms. Limited parking is available onsite.
Make yourself at home in one of the 261 individually decorated guestrooms, featuring minibars and plasma televisions. Complimentary wireless internet access keeps you connected, and satellite programming is available for your entertainment. Private bathrooms with bathtubs or showers feature complimentary toiletries and hair dryers. Conveniences include phones, as well as safes and desks.

You might be wondering

What are the check-in and check-out times at Iberostar Heritage Grand Mencey?

Check-in time at Iberostar Heritage Grand Mencey starts at 15:00, and check-out time is by 12:00.

Does Iberostar Heritage Grand Mencey have a pool?

Yes, Iberostar Heritage Grand Mencey has a swimming pool for guests.

Are pets allowed at Iberostar Heritage Grand Mencey?

No, pets are not allowed at Iberostar Heritage Grand Mencey.

Does Iberostar Heritage Grand Mencey serve breakfast?

Yes, Iberostar Heritage Grand Mencey serves breakfast for guests. Breakfast options include Continental, Gluten-free style.

How much does it cost to stay at Iberostar Heritage Grand Mencey?

Room prices at Iberostar Heritage Grand Mencey vary by travel dates, hotel policy, and other factors. Enter your travel dates to see current prices.

How to get to Iberostar Heritage Grand Mencey from the nearest airport?

The nearest airport is Tenerife North Airport, located about 16 mins from hotel by car (13.1 km) away.

What’s the cancellation policy at Iberostar Heritage Grand Mencey?

The cancellation policy at Iberostar Heritage Grand Mencey depends on your room type and booking terms.

About This Property

Nearest AirportTenerife North Airport
Distance to Airport13.07KM
Average Price FromUSD270
Hotel Star Rating5
Recommendations

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