Mandarin Oriental Hong Kong

I brought my mother to stay here on Chinese New Year's Eve. The room had an amazing view, perfect for watching the dazzling fireworks on the second day of the ***** New Year. The Hong Kong Court of Final Appeal was right there, giving off strong Hong Kong movie vibes. We had all our meals at the hotel; the breakfast buffet was rich and varied, the afternoon tea desserts were exquisite and refined, and dinner was delicate and flavorful. Coinciding with the ***** New Year, there was a lively and festive lion dance performance on the first day, and we even met the God of Wealth distributing red envelopes in the restaurant. The New Year atmosphere was incredibly strong, and my mother was delighted. We also made a special trip to the 24th floor to quietly remember Leslie Cheung and pay tribute to a legendary era. This classic hotel is elegant and thoughtful, with meticulous and attentive service throughout, making our entire stay comfortable and unforgettable.

As a loyal fan of Mandarin Oriental, I made sure to visit their flagship store in Hong Kong before its renovation. My check-in experience was fantastic from the start. A foreign lady, I think her name was Greta (apologies if I misremembered), helped me check in and immediately offered me a fan 🪭. Her service was impeccable and she smiled throughout, making for a truly wonderful experience. I'm not sure if the hotel specifically noted that I was a solo female traveler, but any service that required someone to enter my room was handled by a female staff member. These little details truly impress me a hundred times over. Full marks, full marks! It really lives up to the reputation of the old MO in Hong Kong.

I've always loved Mandarin Oriental, and I made sure to visit one last time before the renovation. The dark, classic, and elegant rooms had a wonderful texture. The hotel's Club lounge offering all-day champagne and sparkling tea was incredibly enjoyable. As always, the service was meticulously attentive, just as you'd expect from MO. Even the welcome wine bottle was personalized with my English name.

This hotel lives up to its great reputation, and the service was truly exceptional. From the moment we stepped out of the car, the doorman was incredibly helpful. He assisted us all the way to the executive lounge floor where we waited to check in, and he was so welcoming. The lady who checked us in was also very thorough, explaining all the room services in detail. The entire check-in process was smooth and a great experience. The elevators were fast and smooth – my son kept praising them. The room itself was spacious with a thoughtful layout, and the quality was evident in every detail. As soon as I walked in, I even struck a few yoga poses for a photo op! There were plenty of charging ports, including ones compatible with mainland China plugs. We went out shopping in the afternoon, and when we returned, all our cables had been neatly organized, and our belongings tidily arranged. Scanning the 3D cube provided information on the hotel's dining options and service prices, which was a thoughtful touch to ease any uncertainty about direct consumption. For dinner, we originally planned to eat at a restaurant with a night view, but we accidentally ended up at "Qian Ri Li." We decided to stay and eat there. The space was cozy and perfect for conversation. The lobster salad, steak, and Indian chicken curry were all excellent, though the cream soup was just average. The waiter offered to have it re-made, but I didn't want the hassle. Throughout the meal, the waiter consistently checked in on our dining experience, which was very attentive. For the buffet breakfast, my son and I opted for the main restaurant instead of the executive lounge. It certainly offered a wider variety of dishes, and the restaurant manager personally asked each guest for their feedback. There was a minor hiccup when our room key stopped working after afternoon tea. A staff member promptly resolved it. When I asked why, they suggested it might have come into contact with my phone or similar items. I felt like this used to happen more often years ago, but with advanced technology, it's less common now. The check-out process the next day was also incredibly smooth. However, neither the check-in nor the check-out front desk ladies spoke Chinese. I'm not sure if it was just a coincidence, but it didn't hinder our communication at all.

The ambiance is fantastic. It's a classic luxury hotel, embodying refined service. The location is superb, right in the heart of Central. It perfectly blends historical charm with modern flair, and the Victoria Harbour night view is a definite bonus.

Extremely satisfied! It's been a long time since I've had such a 'home away from home' hotel experience. We told the hotel we were celebrating our anniversary, and they sent up chocolates and wine upon check-in. The turndown service was also perfect; the bubble bath and aroma diffusers were exquisite and effective. I drifted off to sleep in such a fragrant atmosphere – absolutely wonderful! The room has been renovated. While I did love the old decor, which felt more charming, the fresh new facilities are also incredibly refreshing.

Had a fantastic stay! The hotel is undergoing renovations this summer, and while the decor is a bit dated, it's still clean and well-maintained. The soundproofing is good, and the service was excellent. Overall, I'm very satisfied. The location also offers very convenient transportation options.

I came to Hong Kong for Stefanie Sun's concert and it was my first time visiting the city. The Mandarin Oriental's location is superb, and the Airport Express makes getting there incredibly convenient. The room was comfortable and clean with a great view. The moth orchid on the windowsill was a real flower, adding a lovely touch. For breakfast, ordering à la carte definitely offers more variety. Every evening after a day out, returning to the hotel brought a different pleasant surprise. The essential oil diffuser was a nice touch, and the bedding was spotless. I fell asleep the moment I hit the bed. Overall, the experience was fantastic and well worth a stay!

The hotel's location is superb, a classic luxury hotel in Hong Kong. The service is incredibly attentive, and the hotel is well-equipped with everything you need. The bedding was excellent, I really loved it. Plus, I had a sea view this time!