The first room they offered us was a handicap room on the first floor next the banquet hall entrance which was being used. Crowed full of people when I was trying to enter the room. Terrible set up for our needs. I requested a regular room. They gave us a regular room on the 3rd floor (top floor). BUT the water never got hot, lukewarm at best! And at night turns out there was no heavy curtain. Just a light sheer curtain! The light from the hotel sign shown directly into our room all night!! It was beyond terrible. I woke up every few hours thinking it was morning, when it wasn’t. So much for a restful night sleep. Hands down the worst experience in a Marriott hotel. I will never never return to that hotel. The only good thing is the room and the hotel was clean and safe, and breakfast was nice. So disappointed.
