There was a slight hiccup during check-in. I had originally booked two connecting family rooms, but the receptionist said it wasn't that type and they could only give us two standard rooms. I didn't want to be separated from my family, so I contacted Ctrip. I want to especially thank Ctrip and the hotel; although it was unexpected, both sides were very proactive in resolving the issue for us, even upgrading one of our rooms to a suite with an adjacent connecting room. The resolution was quite quick, and I was very satisfied with the outcome.
Location: Excellent, not far from Boqueria Market, Casa Milà, and Casa Batlló, about a 10-minute walk.
Hotel Facilities: Very new and clean, with many nice art installations that add a touch of style to the hotel.
Original TextTranslation provided by Google
