At Gate Thaphae Hotel

Pros: The hotel's exterior has a very traditional Thai architectural style, mostly wooden structures, and the interior facilities are also good. They helped with luggage upon check-in. The location is especially fantastic, just a 1-minute walk from Tha Phae Gate, and it's quiet at night. During our stay, it was the rainy season in Chiang Mai, and it was very pleasant to lie in the room and listen to the rain. The room has a lovely small balcony, perfect for enjoying tea, chatting, and eating fruit. We had connecting rooms, so we could easily go between balconies with our friends. The front desk staff didn't speak Chinese during our visit, so we had to communicate with single words, but speaking slowly, we could understand some of the instructions given during check-in, such as the availability of bicycles, what to do when the front desk was unattended, chargeable items in the room, and breakfast times. We also had to store the durian we bought in the hotel's dining area as it wasn't allowed in the rooms. Cons: The bed in the room creaked a bit when sat on, and I'm not sure if that's normal or if there's an issue. The bed and mattress were very light; if a child sat on it with a bit of force, the bed would move. Housekeeping wasn't thorough enough; I left used disposable towels on the floor, and they weren't removed for three days. Did they think I was going to reuse them or something? Since they didn't take them, I ended up using them to wipe the floor when it was wet. Also, regarding the mineral water, we booked for 3 nights and were given 4 free bottles daily. On the first day, we only used one, and housekeeping replenished one on the second day. On the second day, we drank all of them, and when we asked the front desk for more water, they said it would be 20 baht per bottle. I was a bit unhappy about this; everything else was fine, but I found this a bit stingy. I've never encountered this before. I wasn't expecting exceptional service, but rather a convenient location with a child, and basic services. The quality of the toilet paper and tissues in the room was poor; they tore easily. For over 300 baht a night, it felt a bit expensive for Chiang Mai during the rainy season.

The front desk service was very friendly. The room was simple and comfortable. The location is right in the alley opposite Tha Phae Gate. On the other side of Tha Phae Gate, you can watch Muay Thai matches. There are many 7-Elevens nearby. It's suitable for people who are sensitive to noise.

The hotel's location near Tha Phae Gate is convenient, and the hotel itself is beautiful and clean. However, we arrived early in the morning, stored our luggage, and went out. When we returned to the hotel at 1:48 PM, we were made to wait until exactly 2:00 PM before being allowed into our room. Also, the air conditioning in room 402 had a very loud fan even on the lowest setting and couldn't be adjusted down. When we called staff, they told us to just turn up the temperature. These two points were not good.

The room was neat and beautiful, and overall very well-maintained. The small inner balcony was also very comfortable. The staff were excellent, and for this price, it was truly great value for money. I would definitely want to stay here again next time I'm in Bangkok.

I really loved the hotel's decor and style. Its location is fantastic, just a few minutes' walk from Tha Phae Gate. Since it's set back from the main road, behind a row of shops, there's no street noise, making it very quiet overall. The hotel was also spotlessly clean. I found my stay very comfortable and would definitely book here again if I come back to visit.