Grand Hyatt Kunming

I stayed in a suite at the Grand Hyatt Kunming for two nights, and the overall experience was even better than expected. I was actually a bit reluctant to check out. What surprised me the most about the room was the soundproofing and blackout curtains. Even though it's right in the downtown area, once the window is closed, you can barely hear any traffic outside—it's remarkably quiet. The curtains are truly blackout; when I woke up in the morning, the room was still pitch black. It’s an absolute lifesaver for anyone wanting to get some solid rest while traveling. Prior to my check-in, Isla, the Guest Relations Officer, proactively called and added me on WeChat to ask about details like arrival time and pillow preferences. The entire communication process was very pleasant. Throughout the stay, you could really feel the hotel's attentiveness. During turndown service in the evening, they left a handwritten weather card and a steam eye mask. We bought a bunch of roses from the Dounan Flower Market, and the hotel even helped us find a vase. Upon check-out, we unexpectedly received two small Yunnan tie-dye elephants—just one for each of us, which was simply adorable. The Grand Club afternoon tea doesn't have a huge spread, but a few of the cakes were quite tasty. The Happy Hour, on the other hand, was more extensive than expected, with great food and beverage options. I was also very satisfied with the breakfast. Strolling around Kunming during the day, coming back to the hotel at night for a bite to eat, a drink, and a good night's sleep made me feel like this is what a vacation is truly supposed to be like. Thank you to Isla and the rest of the hotel staff for taking such good care of us. I'll likely choose to stay here again next time I'm in Kunming.

Upon arrival, we were upgraded to a suite with double floor-to-ceiling windows. The hotel facilities are very new, with modern touches everywhere from the elevators and curtains to the shower. The pillows were extremely comfortable, the room smelled fresh, and it’s in a prime location right across from a tranquil square. The breakfast is small in scale but refined; we got to try several local delicacies, and the chicken rice noodles were absolutely amazing~ Our butler Niles provided heartwarming service, even having food delivery brought right up to our door. The welcome fruits and overall service were fantastic. A must-stay Hyatt in Kunming if you are traveling with elderly family members!

Chose the Grand Hyatt Kunming for my solo trip, and the overall experience was fantastic. Checked out the Altitude bar, which was really nice. The hotel has a great atmosphere, rooms are meticulously cleaned, and the facilities are well-equipped. The staff are polite and gentle, check-in was smooth, and the rooms are quiet and comfortable with excellent sleep quality. It met expectations across the board and is well worth recommending!

I must say I got lucky; I feel like every Grand Hyatt I stay at turns out better than most Park Hyatts. The design of this Grand Hyatt is stunning. It features a predominantly Chinese aesthetic complemented by Western touches. From the entrance greeter area to the lobby and the guest rooms, everything is exceptionally aesthetic with meticulous attention to detail. Located near Kunming Old Street and connected to Parc 66, it's super convenient for both shopping and dining. The concierge service was top-notch. Whether it was helping with luggage or offering a warm, smiling greeting, they really nailed every detail. As for the room hardware, I have to give a special shout-out to the bathtub filling speed. I’ve never seen a faucet fill a tub so fast—it takes practically 1-2 minutes to fill up. At other hotels, you'd be waiting at least 15 minutes. Bianca from Guest Relations provided fantastic service. Both pre-arrival and during my stay, she was prompt in replying to my messages and delivered a truly home-away-from-home experience. Overall, it was an exceptional stay that exceeded expectations. They should seriously consider rebranding to a Park Hyatt.

The executive lounge and breakfast are both extensive and well worth experiencing; getting to Hang Lung from the hotel is also very convenient.

A true ultra-luxury five-star hotel! The rooms are exceptionally spacious, and the amenities, including the linens, are fully equipped. The toiletries are of very high quality! I was upgraded to a Grand Club Deluxe King Room, and the two-sided windows offered fantastic views! They included complimentary Grand Club access and two breakfasts! Knowing that I have dry skin, Niles from Guest Relations thoughtfully gifted me a large, brand-new bottle of body lotion and also prepared a humidifier! The room came with delicious fruits and an eye mask as well. Based on my requests, they even provided both latex and memory pillows! The breakfast was delicious, and so was the dinner at the executive lounge! From the doormen and front desk to housekeeping and breakfast service—everything deserves a full five-star rating! The entire hotel's interior is also very luxurious! It was an amazing ultra-luxury five-star hotel experience! I will definitely choose the Grand Hyatt again when I visit Kunming next time!

Fantastic! Great location, brand new rooms, and beautiful design. An amazing hotel that is definitely worth staying at when visiting Kunming. It's not too far from anywhere—you can walk to many places, and taking the subway makes getting around extremely convenient. Plus, it's right next to Kunming's best shopping mall.

Great location right next to Riverside 66, making dining and shopping very convenient. The hotel is also very new, and our butler Isla was always responsive and helpful—thumbs up! Highly recommended if you are visiting Kunming.