Four Points by Sheraton Wuyuan

The hotel is conveniently located near Wuyuan High-speed Railway Station, which is great for catching trains. However, being so close to the railway means it can be a bit noisy. The hotel is relatively new, and there was still a lingering smell of renovation when I checked in. The soundproofing in the rooms is quite poor; I could clearly hear the TV from the room next door. If you're sensitive to noise, I'd advise caution. The hotel's Wi-Fi was also subpar. Given the investment in such a nice hotel, you'd think they'd pay more attention to these details. During breakfast, a man in plain clothes was surveying the restaurant. He was likely the restaurant manager, but his demeanor didn't reflect that of a true five-star hotel manager; there's definitely room for improvement there. That's all for my review. I hope it helps future travelers considering this hotel! The attached picture shows the view from my hotel room window.

The hotel is brand new with excellent facilities, truly living up to the Sheraton standard. The attention to detail is impressive, and the service is great. Its location is also a huge plus, being within walking distance of the high-speed train station. Overall, I would definitely stay here again on my next trip to Wuyuan.

As a brand under an international chain of five-star luxury hotels, the service details and humanistic care completely failed to match the brand's positioning. I am utterly disappointed! Late at night, I unexpectedly started my period. My first instinct was to call the front desk to ask if the hotel had any spare sanitary pads that could temporarily help me out. At the same time, I immediately opened a food delivery app to place an emergency order, just hoping to have basic hygiene supplies to tide me over during this special time. I was told they had absolutely no spare feminine hygiene products whatsoever. I have to ask: hotels routinely provide disposable razors, amenity kits, and various toiletries as standard. Every minor need for men seems to be meticulously covered, yet the essential, urgent, basic physiological hygiene needs of women are completely overlooked. Even budget hotels costing just a hundred yuan often keep emergency sanitary pads on hand, but Sheraton, an international luxury brand whose rooms cost hundreds or even thousands, can't even manage the most basic humanistic care for women. What makes a high-end hotel isn't just its luxurious decor and hardware, but also the warmth in its details and fundamental respect for its female guests. I strongly demand that the hotel officially respond to this matter and immediately rectify and improve the provision of emergency feminine hygiene products in guest rooms and at the front desk. They need to address this lack of basic feminine supplies and stop being a superficial luxury brand that disregards women's basic physiological needs!

My top choice for a stay in Wuyuan! This hotel is right next to the high-speed train station, just a 5-minute walk away, making getting around incredibly convenient. The lobby is grand and impressive, and the rooms are spacious and clean with super comfortable bedding. My high-floor mountain view room offered breathtaking views of the green mountains right outside the window. James provided attentive and efficient service, and the breakfast was delicious and plentiful. The hotel also has a well-equipped gym and laundry facilities. Being a new hotel, the amenities are modern, the soundproofing is excellent, and the cleanliness is impeccable. Staying here in Wuyuan was hassle-free and comfortable. Highly recommended!

The hotel is close to the high-speed rail station, but the surrounding area is quite desolate. While you might occasionally hear the high-speed train, what's more disruptive is a manhole cover downstairs, which creates frequent noise when cars drive over it. The facilities are on the lower end for a five-star hotel; there's no bathtub, and the cleanliness is just average. The elevators are quite slow. Breakfast and service attitude are normal. For a small county, it's considered good, but the overall feeling is just okay.

Comfortable and Clean. This hotel is conveniently located right by the high-speed train station. The price is reasonable, and it's both comfortable and clean. The room is spacious and warmly decorated, making you feel right at home. The staff are friendly and happy to answer any questions. There are many local specialty snacks nearby, and popular attractions like Wunvzhou and Xuangao Ancient City are not far. The beautiful scenery will surely leave you with wonderful memories.

This hotel is quite new, having opened less than a year ago, and it's right by the high-speed train station. I was initially worried about noise from the trains, but it turns out my concerns were completely unfounded; once the windows and doors are closed, you can't hear a thing. The service was excellent too; the front desk proactively upgraded our room. Plus, there's a supercharger right in the hotel parking lot, which is incredibly convenient for new energy vehicle owners!

My stay at Sheraton Wuyuan was such a delightful surprise! A special thank you to the kind and beautiful lady at the front desk who upgraded our room for free. The view from our room was absolutely stunning, offering panoramic vistas of Wuyuan's beautiful mountains and rivers. What's more, the hotel is incredibly close to the high-speed train station, just an 8-minute walk, making transportation super convenient. The breakfast spread was excellent, the room was cozy, and the complimentary fresh fruit was delicious. All my travel fatigue just melted away. The service truly made me feel at home. I'll definitely choose this hotel again next time I'm in Wuyuan and will recommend it to all my friends!

The hotel is conveniently located and offers a shuttle service to the high-speed train station. The front desk staff, particularly a lovely lady named Zhizhi, was incredibly helpful. She arranged a room upgrade for us and was very responsive to our requests, always with a great attitude. The room itself offered beautiful sunset views! The breakfast buffet had a good variety of options and was available for a long period, from 6:30 AM to 10:00 AM.