Four Points by Sheraton Kuala Lumpur, City Centre
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Four Points by Sheraton Kuala Lumpur, City Centre
2026 Asia 100 - Family Hotels
Corner of Jalan Sultan Ismail and Jalan Ampang, Kampung Baru, Kuala Lumpur, 50450, Malaysia
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Last booked 21 mins ago
Highlights
Airport pick-up available
Varied breakfastGreat views
Ideal location
Sparkling cleanShow more
Amenities
Sunbathing area
Outdoor swimming poolFree
SaunaFree
Spa
Massage room
Executive lounge
GymFree
Private parking
All amenities
Property Description
In the heart of Kuala Lumpur, Four Points By Sheraton Kuala Lumpur, City Centre is within a 5-minute drive of Berjaya Times Square and Kuala Lumpur Tower. This 4-star hotel is 2.2 mi (3.5 km) from Suria KLCC Shopping Centre and 2.2 mi (3.5 km) from Pavilion Kuala Lumpur.Take time to pamper yourself with a visit to the full-service spa. You can take advantage of recreational amenities such as an outdoor pool, a waterslide, and a 24-hour fitness center. This hotel also features complimentary wireless internet access, concierge services, and wedding services.Satisfy your appetite with local and international cuisine at The Mesh, one of the hotel's 2 restaurants. Quench your thirst with your favorite drink at the poolside bar. Buffet breakfasts are served on weekdays from 6:30 AM to 10:30 AM and on weekends from 6:30 AM to 11:00 AM for a fee.Featured amenities include express check-out, dry cleaning/laundry services, and a 24-hour front desk. Planning an event in Kuala Lumpur? This hotel has 28148 square feet (2615 square meters) of space consisting of a conference center and 27 meeting rooms. Self parking (subject to charges) is available onsite.Make yourself at home in one of the 513 air-conditioned rooms featuring LCD televisions. Complimentary wireless internet access keeps you connected, and digital programming is available for your entertainment. Private bathrooms have complimentary toiletries and bidets. Conveniences include phones, as well as desks and complimentary bottled water.
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9.1/10
Great stay! The room was clean and comfortable, and the children really enjoyed the pool.
All 2,704 reviews
Surroundings
Metro: Bukit Nanas
(240m)
Metro: Dang Wangi
(600m)
Airport: Sultan Abdul Aziz Shah Airport
(26.7 km)
Airport: Kuala Lumpur International Airport
(60.8 km)
Train: Dang Wangi
(1.6 km)
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Overview
Rooms
Guest Reviews
Services & Amenities
Policies
6
Cabana, Guest Room, 2 Double, Pool View, Pool Access
2 Double bed
30m² | Floor: 4
Has window
Free Wi-Fi
Non-smoking
Private bathroom
Refrigerator
Minibar
Daily housekeeping
Check Availability
5
Deluxe Guest Room, 1 King
1 King bed
30m² | Floor: 4-24
Has window
Free Wi-Fi
Non-smoking
Private bathroom
Refrigerator
Minibar
Daily housekeeping
Check Availability
5
Cabana, Guest Room, 1 King, Pool View, Pool Access
1 King bed
30m² | Floor: 4
Has window
Free Wi-Fi
Non-smoking
Private bathroom
Refrigerator
Minibar
Daily housekeeping
Check Availability
5
Deluxe Guest Room, 1 King, Twin Towers View
1 King bed
30m² | Floor: 14-24
Has window
Free Wi-Fi
Non-smoking
Private bathroom
Refrigerator
Minibar
Daily housekeeping
Check Availability
5
Studio, 1 King
1 King bed
45m² | Floor: 4-16
Has window
Free Wi-Fi
Non-smoking
Private bathroom
Refrigerator
Minibar
Daily housekeeping
Check Availability
7
Family, 2 Bedroom Suite, City View
Bedroom 1:1 King bed ● Bedroom 2:1 Bunk bed
60m² | Floor: 20-23
Has window
Free Wi-Fi
Non-smoking
Private bathroom
Bathtub
Refrigerator
Minibar
Check Availability
6
Executive Suite, 2 Double, City View
2 Double bed
58m² | Floor: 12-20
Has window
Free Wi-Fi
Non-smoking
Private bathroom
Refrigerator
Minibar
Daily housekeeping
Check Availability
4
Deluxe Bay, Larger Guest Room, 1 King, Twin Towers View
1 King bed
37m² | Floor: 4-24
Has window
Free Wi-Fi
Non-smoking
Private bathroom
Refrigerator
Minibar
Daily housekeeping
Check Availability
6
Premier, Suite, 2 Double
2 Double bed
82m² | Floor: 17
Has window
Free Wi-Fi
Non-smoking
Private bathroom
Refrigerator
Minibar
Daily housekeeping
Check Availability
5
Deluxe Guest Room, 2 Double, Twin Towers View
2 Double bed
30m² | Floor: 14-24
Has window
Free Wi-Fi
Non-smoking
Private bathroom
Refrigerator
Minibar
Daily housekeeping
Check Availability
5
Executive Suite, 1 King, City View
1 King bed
58m² | Floor: 16-24
Has window
Free Wi-Fi
Non-smoking
Private bathroom
Refrigerator
Minibar
Daily housekeeping
Check Availability
5
Deluxe Guest Room, 2 Double
2 Double bed
30m² | Floor: 4-24
Has window
Free Wi-Fi
Non-smoking
Private bathroom
Refrigerator
Minibar
Daily housekeeping
Check Availability
6
Panorama, 2 Bedroom Suite, City View
Bedroom 1:1 King bed ● Bedroom 2:1 King bed
Has window
Free Wi-Fi
Non-smoking
Private bathroom
Refrigerator
Minibar
Daily housekeeping
Check Availability
5
Premier, Suite, 1 King
1 King bed
82m² | Floor: 18-23
Has window
Free Wi-Fi
Non-smoking
Private bathroom
Refrigerator
Minibar
Daily housekeeping
Check Availability
Hide Room Types
Guest Reviews
9.1/10
Great
2,704 reviews
- Cleanliness9.2
- Amenities9.0
- Location9.1
- Service9.0
Average for similar properties in Kuala Lumpur
Review summary
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Cleanliness and Room Comfort: Guests consistently mention the hotel’s cleanliness, with spotless rooms and well-maintained common areas. The rooms are described as comfortable, spacious, and equipped with modern amenities, including reliable Wi-Fi and efficient air conditioning.(based on 1,189 reviews)
Guest User
December 14, 2025
When we arrived, nobody came to help us carry our luggage which I feel someone should always standby at the lobby to guide the guests. Other than that, the hotel is good for kids. Got mini waterpark and huge playground and kids room.
IreneYapSIN
December 6, 2025
We selected Four Points Sheraton because of it's amenities and my kids enjoyed so much! The playground is huge with rope climbing slopes, table tennis, bouncing moles, basketball, gym with yoga and pilates classes, indoor playground but my kiddos preferred outdoor.
Swimming pool is another level with 2 double slides and 1 single slides. They went round and round, endless trips for pool slides. And a water playground.
Service staff is excellent.
The Mesh breakfast has a good spread. Very good for us. From salads to cheese, to Italian, to Chinese Congee, noodles, and my favourite nasi lemak, prata, eggs section is great too! We are very happy with the bread selections and French toast, Croissants and muffins.
Room is clean. No bath tub. Looks like newly renovated.
We got a room facing the Twin towers. Perfect.
Enjoyed our stay.
P/s: we shared the same facilities with Renaissance Hotel. If you need a bathtub, go Renaissance.
Basement parking is easily accessible.
Thank you Team Marriot Bonvoy, you never fail :) Thumbs up.
M431746****
December 8, 2025
睡眠淺的朋友慎重，酒店位於吉隆坡市中心靠近馬路邊，下半夜全是炸街的摩託黨，感覺就在耳邊跑，酒店隔音也差，能清晰的聽到走廊人來人往的聲音。
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Guest User
December 16, 2025
It is rare to feel at home in a hotel. That’s what we felt at Four Points by Sheraton KLCC. The water park is a big selling point especially if you have kids. Enclosed one photo of the water park view from our room.
Anonymous User
December 16, 2025
We enjoyed our 3D2N stay here.
Kids absolutely loved their pool and the playground.
Highly recommend this hotel to all families with young children!!
Guest User
December 1, 2025
I’m really frustrated. I already declared the number of guests and even paid extra for three beds, but we still ended up with only two beds. They wouldn’t refund, wouldn’t process any return, and just told me to check in first and they would “sort it out later.” In the end, nothing was resolved at all… fxxk🤬
And there’s no sofa in the room, only chairs. Honestly, this hotel is really disappointing.
I travel around the world frequently and stay in all kinds of hotels, so I definitely know the difference between a super king and a double bed. This is honestly the first time I’ve encountered such a ridiculous hotel, and they still insisted on arguing with me. Fxxk🤬🤬🤬
⚠️🤮The hotel is totally not worth the price.
A**n
November 30, 2025
An average select hotel (under marriot bonvoy) but with kids friendly hotel. Direct pool access gives the kids unlimited access to the pool facilities. The breakfas & hi-tea buffet spreads at the mesh were tasty but the nitro cold-brew spanish latte was one of the worst coffee taste😅
KHW@
December 15, 2025
The hotel room is very comfortable. 2 double beds is enough for my family of 4. Kids like the water playground there.
Services & Amenities
Most popular business facilities
Sunbathing area
Outdoor swimming pool
Free
Sauna
Free
Spa
Massage room
Executive lounge
Gym
Free
Private parking
Additional charge
Priority airport pick-up
Additional charge
Car rentals
Bar
2 Restaurants
Cafe
Taxi booking service
Priority airport drop-off
Additional charge
Conference room
Additional charge
Multi-function room
Business center
Children's pool
Playground
Free
Water park
Free
Water slide
Kids' club
24-hour front desk
Wi-Fi in public areas
Free
Luggage storage
Free
Outdoor swimming pool
Spa
Gym
Bar
2 Restaurants
Conference room
Multi-function room
Playground
Water park
Kids' club
2 Restaurants
The Mesh
Style: A la carte, Buffet
Cuisine: International, Malaysian
Open for: Breakfast, Lunch, Afternoon tea, Dinner
Special dietary options: Halal
Dining options: Reservations available
Business hours: [Mon - Sun] 06:30-22:30
Sichuan Kitchen
Style: A la carte
Cuisine: Chinese
Open for: Lunch, Dinner
Business hours: [Mon - Sun] 11:30-14:30, 18:00-22:30
More amenities
Internet
Wi-Fi in public areas
Free
Outdoor swimming pool
Towels
Pool umbrellas
Pool bar
No restrictions
Opening times
Business hours
Parking
Private (exclusively for guests) is available On-site parking, and Charge, MYR 12.00 (approx. HK$22.84) Daily. Reservation not needed.
Private parking
Additional charge
Valet parking
Additional charge
Transportation
Taxi booking service
Car rentals
Priority airport pick-up
Additional charge
Priority airport drop-off
Additional charge
Business services
Conference room
Additional charge
Business center
Wedding service
Multi-function room
Multimedia display system
Front desk services
24-hour front desk
Concierge service
VIP check-in service
Express check-in and check-out
Bellhop
Luggage storage
Free
Wake-up call
Languages spoken
English
Chinese (Mandarin)
Malay
Food & drink
Snack bar
Cafe
Bar
Halal meals provided
Room service
Public areas
Water purifier
Elevator
Ventilation system
Humidifier
No smoking in public areas
PA and sound system
Executive floor
Non-smoking floor
Executive lounge
Health & wellness
Gym
Free
Massage room
Sauna
Free
Sunbathing area
Rock climbing
Spa
Activities
Water slide
Water park
Free
Cleaning services
Dry cleaning
Ironing service
Additional charge
Laundry service (on-site)
Additional charge
Facilities for children
Children's meals available
Children's toys
Playground
Free
Books and videos for kids
Kids' club
Children's pool
Accessibility
Handrails in hallways
Handrails on stairs
Stair-free main entrance
Wheelchairs available
Accessible rooms available
Safety & security
First aid kit
Fire alarm
Keycard entry system
Fire extinguisher
Security personnel
Intruder alarm
Smoke detector
CCTV in public areas
Carbon monoxide alarm
Property Policies
Check-in and Check-out Times
Check-in: after 15:00
Check-out: Before 12:00
Front desk hours: 24/7
Child policies
Children of all ages are welcome at this property.
Additional fees may be charged for children using existing beds. Add the number of children to get a more accurate price.
Cribs and Extra Beds
For all room types, cribs can be added, but extra beds cannot be added.
Fees for extra beds and cribs are not included in the total and must be paid at the hotel.
| Age | Fee |
|---|---|
Children 6 years old and under | Extra crib: Free |
Breakfast
CuisineWestern, Chinese, Asian, Continental, Gluten-free, Halal, Vegan, Vegetarian
StyleBuffet
Opening hours [Mon - Fri] 06:30-10:30 Open
[Sat - Sun] 06:30-11:00 Open
| Age | Fee |
|---|---|
Children 5 years old and under | Free |
Children 6–12 years old | MYR 49.00 (approx. HK$93.24) per person |
Children 13–17 years old | MYR 98.00 (approx. HK$186.49) per person |
Adult | Buffet:MYR 98.00 (approx. HK$186.49) per person |
Additional breakfast fees are not included in the total and need to be paid at the property.
Deposit Policy
DepositDeposit required
Deposit Collection MethodsThe deposit is determined based on the duration of your stay. The charge is MYR 200.00 (approx. HK$380.59) per night.
Deposit Payment MethodsThis property accepts credit cards and third party payment services
Deposit RefundThe deposit will be returned to the original account of payment within 14 days after check-out.
Pets
Pets are not allowed
Service animals
Service animals are not allowed
Age Requirements
The main guest checking in must be at least 18 years old
Paying at the hotel
- Cash
Property Description
- Opened: 2023
- Number of Rooms: 513
Phone:+60-3-27069099
Email:fp.kulfk.reservations@fourpoints.com
In the heart of Kuala Lumpur, Four Points By Sheraton Kuala Lumpur, City Centre is within a 5-minute drive of Berjaya Times Square and Kuala Lumpur Tower. This 4-star hotel is 2.2 mi (3.5 km) from Suria KLCC Shopping Centre and 2.2 mi (3.5 km) from Pavilion Kuala Lumpur.Take time to pamper yourself with a visit to the full-service spa. You can take advantage of recreational amenities such as an outdoor pool, a waterslide, and a 24-hour fitness center. This hotel also features complimentary wireless internet access, concierge services, and wedding services.Satisfy your appetite with local and international cuisine at The Mesh, one of the hotel's 2 restaurants. Quench your thirst with your favorite drink at the poolside bar. Buffet breakfasts are served on weekdays from 6:30 AM to 10:30 AM and on weekends from 6:30 AM to 11:00 AM for a fee.Featured amenities include express check-out, dry cleaning/laundry services, and a 24-hour front desk. Planning an event in Kuala Lumpur? This hotel has 28148 square feet (2615 square meters) of space consisting of a conference center and 27 meeting rooms. Self parking (subject to charges) is available onsite.Make yourself at home in one of the 513 air-conditioned rooms featuring LCD televisions. Complimentary wireless internet access keeps you connected, and digital programming is available for your entertainment. Private bathrooms have complimentary toiletries and bidets. Conveniences include phones, as well as desks and complimentary bottled water.
Frequently Asked Questions
What are the check-in and check-out times at Four Points by Sheraton Kuala Lumpur, City Centre?
Check-in time at Four Points by Sheraton Kuala Lumpur, City Centre starts at 15:00, and check-out time is by 12:00.What are the check-in and check-out times at Four Points by Sheraton Kuala Lumpur, City Centre?
Does Four Points by Sheraton Kuala Lumpur, City Centre have a pool?
Yes, Four Points by Sheraton Kuala Lumpur, City Centre has a swimming pool for guests.Does Four Points by Sheraton Kuala Lumpur, City Centre have a pool?
Are pets allowed at Four Points by Sheraton Kuala Lumpur, City Centre?
No, pets are not allowed at Four Points by Sheraton Kuala Lumpur, City Centre.Are pets allowed at Four Points by Sheraton Kuala Lumpur, City Centre?
Does Four Points by Sheraton Kuala Lumpur, City Centre serve breakfast?
Yes, Four Points by Sheraton Kuala Lumpur, City Centre serves breakfast for guests. Breakfast options include Western, Chinese, Asian, Continental, Gluten-free, Halal, Vegan, Vegetarian style. Does Four Points by Sheraton Kuala Lumpur, City Centre serve breakfast?
How much does it cost to stay at Four Points by Sheraton Kuala Lumpur, City Centre?
Room prices at Four Points by Sheraton Kuala Lumpur, City Centre vary by travel dates, hotel policy, and other factors. Enter your travel dates to see current prices.How much does it cost to stay at Four Points by Sheraton Kuala Lumpur, City Centre?
How to get to Four Points by Sheraton Kuala Lumpur, City Centre from the nearest airport?
The nearest airport is Sultan Abdul Aziz Shah Airport, located about 33 mins from hotel by car (26.7 km) away.How to get to Four Points by Sheraton Kuala Lumpur, City Centre from the nearest airport?
What’s the cancellation policy at Four Points by Sheraton Kuala Lumpur, City Centre?
The cancellation policy at Four Points by Sheraton Kuala Lumpur, City Centre depends on your room type and booking terms.What’s the cancellation policy at Four Points by Sheraton Kuala Lumpur, City Centre?
Does Four Points by Sheraton Kuala Lumpur, City Centre offer airport transfers?
Yes, Four Points by Sheraton Kuala Lumpur, City Centre provides airport transfers for guests. We suggest calling ahead to confirm availability, pricing, and scheduling.Does Four Points by Sheraton Kuala Lumpur, City Centre offer airport transfers?
About This Property
| Nearest Airport | Sultan Abdul Aziz Shah Airport |
|---|---|
| Distance to Airport | 27.4KM |
| Nearest Train Station | Dang Wangi |
| Distance to Train Station | 1.59KM |
| Nearest Subway Station | Bukit Nanas |
| Distance to Subway Station | 0.24KM |
| Average Price From | HKD1940 |
| Hotel Star Rating | 5 |