INSE·YINXU

Got a free room upgrade, and the room itself was stylish, clean, and tidy. They even provided fruit upon check-in. The front desk staff were very warm and attentive. The breakfast and afternoon tea were exquisite and tasteful. Highly recommend this vibrant hotel!

Highly recommend this design hotel! The ambiance is elegant and perfect for photos, and the room facilities are brand new and complete. The toiletries are high-quality, making for a very comfortable stay. The breakfast selection is rich and aromatic, and you can even have it delivered to your room so you don't have to go downstairs. The special afternoon tea is exquisite and delicious with an excellent taste. The restaurant also boasts fantastic natural light and views. The staff are attentive and thoughtful, and there are many local specialty foods like 'Laoguo' nearby. Its city center location makes it very convenient for getting around. Everything from the food to the environment and service is impeccable. I'll definitely choose this place again when I visit Guiyang!

The environment and facilities here are absolutely fantastic, truly thoughtful! They offer afternoon tea daily and breakfast delivered to your room. One day, I couldn't make it to breakfast, and they even prepared a packed meal for me. Any issues I had were resolved incredibly quickly! It's a great place, and I'll definitely be back.

The hotel staff were incredibly nice and always went the extra mile to help. The location was super convenient, close to all the main attractions. The complimentary breakfast was exquisite and thoughtfully prepared, and the afternoon tea was also excellent.

True to its name, this hotel boasts a fantastic design. The rooms are fully equipped and spotlessly clean. Both the guest rooms and the tea restaurant offer expansive views. The young front desk staff are highly professional, providing warm and attentive service. The breakfast and afternoon tea are exquisite and delicious. It was a wonderful stay, and I'll definitely be back.

I want to give some special feedback: 1. The first floor (ground level) felt very Guiyang – a bit messy and chaotic. However, once you get up to the 33rd floor, the hotel's public areas are well-designed and have a good vibe. 2. My room was basically a single floor split into two levels, which made it very low-ceilinged and incredibly cramped and small. It felt quite oppressive. 3. At 2 AM, I kept hearing loud banging and door-slamming from the room next door – I have no idea what they were doing, but it was incredibly noisy. I'd almost fall asleep and then get woken up again. When I asked the butler, they just said, "It's busy tonight," and that was it. Then at 9 AM, they offered to send earplugs. Haha. 4. This is what I found most unacceptable: I booked an '180 Cloud View King Room,' but they downgraded me without permission and gave me a 'Cloudscape View King Room' instead. The front desk staff and the manager spent over two hours with me, yet they didn't bother to verify my booking or even go up to the room to check. They just stubbornly insisted there was no mistake. Haha, is that how they handle public relations? I even told them I'm a Black Diamond member and I never make trouble for businesses. But they simply refused to check the room. My booked room was 30 square meters, but the one I got was less than 24 square meters. The pictures on the platform clearly show the difference, so what I booked and what I got are definitely not the same. The evidence was right in front of them, yet they flat-out denied it. I have on-site proof and picture proof – why can't they provide proof that there was no mistake? What's the point of being so stubborn? Why is it so hard for them to just admit it? Since they refused to admit any fault, I wasn't going to let them make me feel like I was wrong. I had no choice but to call the platform and have them confirm. See? They forced me to get the platform involved, which is even more embarrassing for them, isn't it? 5. The most infuriating part is that they didn't apologize at all. They just communicated directly with the platform, offered me 150 yuan, and asked the platform to cancel my review eligibility. Haha, that's truly insulting. 150 yuan? A huge sum like that – how could I possibly accept it? I hadn't originally planned to leave a review; it takes too much time. But after all this, I absolutely have to. I hope you learn to graciously admit your mistakes when you make them. What's the big deal? Your facilities are already priced quite high for what they are. Don't sell lower-tier room types as higher-tier ones. (Pictures attached for everyone to see if this is truly an '180 Cloud View King Room.')

After a lot of deliberation, I finally chose Yinxu. First, the location is great, making all city transportation very convenient. Second, the butler service was excellent; they helped with luggage and offered afternoon tea, which really showed their professionalism and service attitude! And the most unique features were the room design and breakfast – the most thoughtfully done I've ever experienced in a hotel! Overall, I think it was well worth it! If I come back to Guizhou, I'll definitely pick this place again.

Great service! They upgraded our room, which was small but perfectly adequate. The complimentary afternoon tea was quite generous, and the view was lovely. It's conveniently located for getting around, and very quiet at night – no noise at all. Breakfast was also fantastic and felt very special. They even gave us a beautiful little gift when we checked out!