Tropicana the residence klcc Kuala by gold suites

The Location is great and the room is spacious. However, the room wifi is not working and the shower head is leaking.

Super spacious living room, and the location is super near KLCC. Totally didn’t expect the decorated bedroom, that was a nice touch. They are responsive to my queries through WhatsApp. Checking in and out was a breeze. Room is clean, and unfortunately there is an unpleasant smell coming from the toilets, which they tried to mask by placing toilet deodorants. Will definitely come back to stay here again.

Excellent! We got a unit with a view of the Twin towers from the living room and a view of Menara Tower inside the bedrooms. Everything is good inside the unit! Aircon working excellent! The place is perfect! Just 2 minutes walk to KLCC mall and Petronas Tower! Amazing view as well at the pool area! We would love to stay here again! Highly recommended! 👍👍👍

The loction is excellent with easy access to many eateries. It is located directly opposite KLCC. The agent that manages the room "Crown Suites" is a great disappointment. Upon checking in they collected RM200 as deposit from me for the use of the parking space. FIrst they gave me an apartment with wifi access. After unpacking my stuff, I told them there was no wifi and they offered me anothe apartment. I had to pack my stuff and go to the new apartment. The guy who came to 'assist' me was abrasive. When I expressed my displeasure that I had to repack my stuff, he rudely raised his voice at me and asked me what do I want? His gesture was almost like starting a fight with me. Fearing that he might get violent, I kept quiet and just packed my stuff. When I was packing my stuff, he just sat on the sofa checking his handphone. My worst ordeal came when I checked out. Tthe night before, I told them I had to check out at 7.30am in the morning as I had a meeting at Melaka at 10.30am. They told me it was ok and asked me to park my car at the lobby. Someone would come to collect the key card and return the RM200 deposit. I called them from 7.30am to 8.10am and nobody picked up. As I was running late for my meeting, I had no choice but to drive off. At 8.30am, the staff finally returned my call, by which time I was already on the highway going to Melaka. They wanted me to return the key card in order for me to get back the deposit. After my meeting I had to go to a nearby post office to send the key cards back to them. I hope they will return my RM200 deposit but if they don't I am fine with it. This is just madness. And what is laughable is they still have he audacity to send me an email requesting that I give them a 10 star rating for my review. Trip.com should consider not working with this agent in the future.

Location is perfect but: 1. Check in process and instructions given bit confusing 2. Room booked for 3 pax but towels, toothbrush, etc were only 2 sets 3. No floor mat in bathroom, very slippery floor when wet 3. TV broken and drawers under the sink were about to fall off... Generally, a good place to stay in reaching out to major landmarks...

Tropicana offers a prime location with excellent proximity to KLCC, Saloma Bistro, and Saloma Bridge. It provides spacious room, and also an ideal destination for family vacations, boasting an impressive rooftop swimming pool that features a stunning view of KLCC right alongside the infinity pool."

Had a great stay at Tropicana The Residence KL. The location is super convenient, just a short walk to KLCC and many nearby attractions. The room was spacious, comfortable, and the city view was amazing, especially at night. The facilities like the swimming pool and gym were also well maintained. Overall, a very enjoyable stay and would definitely come back again.