The Umstead Hotel and Spa

This was the best hotel experience I've had in a long time, the service and staff were incredible very knowledgeable, friendly and helpful we will be back to experience the rest of the amenities that the hotel has to offer,we had a full schedule to achieve and had limited time to get the full experience . Thank you again

When I arrived at The Umstead, I was impressed by the beautiful, secluded wooded setting. The bell staff were welcoming & efficient, by the time I got to my room after checking in, my luggage was already there. Room was spotless & beautifully updated. Only complaint was the "double" beds, which felt more like full-size & were too small for 2 adults to comfortably share. Spa facilities were beautiful, 90-min massage was one of the best that I've ever had! The therapist, Amanda, was exceptional, taking time to find out exactly what I wanted & she delivered 100%! Every staff member I encountered, whether in hallways, by pool, or throughout hotel, consistently greeted with a smile and a " have a great day!" The only disappointment was dinner in the bar lounge. Our server started off by enthusiastically wishing me a happy bday, but the service quickly declined. She rarely checked on us, forgot one of our drink orders & our food took nearly an hour to arrive while tables seated after us were served & finished before we recd our meals. One meal was cold & when asked to split the bill, she seemed annoyed. It was especially disappointing b/c we were celebrating my milestone bday. Thankfully, another staff member wearing red glasses, completely turned the evening around with her warm personality & willingness to take photos for us. She deserves recognition for helping make my bday feel special. Despite the disappointing dining service, The Umstead exceeded my expectations.

The hotel is beautiful - the staff are very friendly and always ready to assist - we will definitely stay again

Perfect, peaceful, clean and modern hotel with excellent service. Centrally located in the Raleigh Durham area. Cannot wait to return.

We had an excellent stay. The hotel was beautiful and the staff were so friendly, professional and attentive. The only minor issue was with our tv. The volume would go from very loud to very quiet so we would have to keep adjusting it. Maybe just an old model starting to go.

Absolutely amazing hotel. This is the ONLY hotel I'll stay at when I visit Raleigh (Cary).

The Umstead is such a beautiful property. It is pristine and extremely quiet and peaceful!

The room was clean and spacious. The staff was friendly and always attentive to our needs and requests.

Love how attentive the staff is and their attention to detail. Love the setting and all the art and sculptures