The Umstead Hotel and Spa

This was the best hotel experience I've had in a long time, the service and staff were incredible very knowledgeable, friendly and helpful we will be back to experience the rest of the amenities that the hotel has to offer,we had a full schedule to achieve and had limited time to get the full experience . Thank you again

Impeccable in every detail. For a girl’s weekend it was the best spa we have ever been to. I am so happy that we splurged and spent 2 nights because it made our stay so easy and relaxing. The rooms are immaculate and large; truffles at turndown were amazing. The pool service and sun area are top notch with delicious drinks and small plates. Outstanding staff that treat you like royalty! We can’t wait to go back and make it a tradition!

We booked a room for our anniversary. We are Raleigh natives and have always wanted to stay here but I think our expectations were too high. We couldn’t book a couples massage b/c we were told they get booked 2 months out. We had ants on our balcony. I was told check in was at 3:00 but we didn’t get to check in till 3:45. The staff at the front desk were snotty but the room service staff and cleaning staff were excellent. Being our anniversary and we had to ask if we could have a glass of champagne that was at the front desk at arrival. They have a neat fire pit for wedding parties only- it would be nice if they had those all along the outdoor patio for all guests of enjoy. The tv is dated and the soaking tub is not large enough for 2. I will say the robes were very nice.

Our room was spotless, the beds are so comfortable and the staff goes the extra mile to make your stay comfortable!

The staff. Abdel went out of his way to get my sister extra chocolate for her birthday and found more of the delicious herbal tea for me. Our waitress during brunch was attentive without being intrusive. The food was fantastic. Cory gave me the best deep tissue massage that I have ever had, and tips for home stretches to help my back.

The bed was an absolute dream. The service from every staff member was exceptional. The amenities were fantastic. This hotel is everything you have read and heard about but better.

Great property: However, both the restaurant and guest attire was not congruent with a what a 5- start restaurant should be. Portions were nonexistent and after spending $360 for dinner I left the table starving; not to mention, allowing jeans and t-shirts for "fine dining" is embarrassing. Needless to say, the second night my wife and I dined off the property and enjoyed a fine dining experience elsewhere.

Staff, cleanliness, room, location all were beyond excellent. The Umstead is beautiful. My wife said the spa was excellent as well. Looking forward to our return visit in the spring.