The Ritz-Carlton Shenzhen
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The Ritz-Carlton Shenzhen

No. 3 of Premium Hotels in Shenzhen
No. 116 Fuhua 3rd Road, Futian District, Shenzhen, Guangdong, 518048, China
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hotel overview picture
Last booked 49 mins ago
China travel essentials
Easy to reach
Most card payments accepted
Currency exchange
Translation tools
English-speaking staff
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Amenities
Outdoor swimming poolFree
Spa
Executive lounge
GymFree
Public parkingFree
EV charging station
Priority airport pick-up
Car rentals
All amenities
Property Description
The Ritz-Carlton, Shenzhen (Shenzhen Xinghe Lisikaerdun Jiudian) is strategically situated in the heart of the Futian district, just opposite the Convention & Exhibition Center and in proximity of the Shenzhen Civic Center. The hotel is accessible to Shenzhen's new Metro system, connecting the Hong Kong border and Shenzhen's major shopping, sightseeing and business districts. This Shenzhen hotel is a 30 minutes drive to the Shenzhen International Airport and one hour from Hong Kong International Airport. This Shenzhen hotel has various rooms, including dozens of suites that offer magnificent views of the city. Nine of the suites feature a large balcony for lounging outside. Of special note, the Presidential Suite with its grand entrance, floor-to-ceiling windows spanning two floors covering 446 square meters (4,801 square feet) of space, ensures a loft-like feeling. In addition the suite also boasts a two-story high balcony and provides a 270-degree wide scope view of the city. Dining at the hotel is an international delight. Flavorz, the all-day dining restaurant offers five live-cooking stations and showcases chefs at work. Xingli Chinese restaurant serves sumptuous Chiu Chow, Cantonese and Szechuan specialties, while Paletto Italian restaurant features fine-dining with a private room for special occasions. Using only the best ingredients, whether it's freshly brewed coffee, pastries, baked goods, salads or a variety of sandwiches, Fix Deli brings truly authentic food to Shenzhen. Occupying two floors, the Ritz-Carlton, Spa and Fitness Center is a haven designed for total relaxation and tranquility. Guests can commune with nature and enjoy sumptuous amenities, including a fully equipped gymnasium, yoga studio, outdoor swimming pool and a spa with luxuriously appointed rooms.
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9.5/10
Outstanding
Great service and location
All 3,069 reviews
Surroundings
Metro: Convention & Exhibition Center
(150m)
Metro: Gangxia
(650m)
Airport: Shenzhen Bao'an International Airport
(32.8 km)
Train: Futian Railway Station
(1.0 km)
Train: Shenzhen Railway Station
(7.6 km)
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Overview

Rooms

Guest Reviews

Services & Amenities

Policies

4

Oasis Suite

1 King bed
Fixed window
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Bathtub
Minibar
Room Details
Check Availability
5

Club Deluxe Twin Bed Room

2 Double bed
50m² | Floor: 22-28
Has window
Free Wi-Fi
Air conditioning
Private bathroom
Bathtub
Minibar
Room Details
Check Availability
5

Family Connecting Room

1 Queen bed and 1 King bed
Fixed window
Free Wi-Fi
Air conditioning
Private bathroom
Bathtub
Minibar
Room Details
Check Availability
7

The Ritz-Carlton Suite

1 Queen bed
446m² | Floor: 27
Has window
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Bathtub
Minibar
Room Details
Check Availability
6

Premier King Bed Room

1 Queen bed
55m² | Floor: 15-17,19-21
Fixed window
Free Wi-Fi
Air conditioning
Private bathroom
Bathtub
Minibar
Room Details
Check Availability
6

Premier Suite

1 Queen bed
104-122m² | Floor: 7-28
Has window
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Bathtub
Minibar
Room Details
Check Availability
4

Carlton Suite

1 Queen bed
118m² | Floor: 28
Has window
Free Wi-Fi
Smoking Permitted
Air conditioning
Private bathroom
Bathtub
Minibar
Room Details
Check Availability
4

Deluxe Garden View King Bed Room

1 Queen bed
50m² | Floor: 15-17,19-21
Fixed window
Free Wi-Fi
Air conditioning
Private bathroom
Bathtub
Minibar
Room Details
Check Availability
4

Ritz Kids Summer Adventure Childlike "Renewed Room"

1 Queen bed
Fixed window
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Bathtub
Minibar
Room Details
Check Availability
4

Club Premier Twin Bed Room

2 Double bed
55m² | Floor: 22-28
Has window
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Bathtub
Minibar
Room Details
Check Availability
4

Design King Room

1 Queen bed
Fixed window
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Bathtub
Minibar
Room Details
Check Availability
4

Premier 2-bed Room

2 Double bed
55m² | Floor: 15-17,19-21
Fixed window
Free Wi-Fi
Air conditioning
Private bathroom
Bathtub
Minibar
Room Details
Check Availability
5

Prestige Suite

1 King bed
Fixed window
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Bathtub
Minibar
Room Details
Check Availability
6

Club Premier King Bed Room

1 Queen bed
55m² | Floor: 22-28
Has window
Free Wi-Fi
Air conditioning
Private bathroom
Bathtub
Minibar
Room Details
Check Availability
5

Club Executive King Bed Suite

1 Queen bed
100m² | Floor: 26-28
Has window
Free Wi-Fi
Air conditioning
Private bathroom
Bathtub
Minibar
Room Details
Check Availability
5

King -Size Room

1 Queen bed
Fixed window
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Bathtub
Minibar
Room Details
Check Availability
7

Club Executive Twin Bed Suite

2 Double bed
100m² | Floor: 7-21
Has window
Free Wi-Fi
Air conditioning
Private bathroom
Bathtub
Minibar
Room Details
Check Availability
4

Discovery Suite

1 King bed
Fixed window
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Bathtub
Minibar
Room Details
Check Availability
4

Design Garden View Twin Room

2 Double bed
Fixed window
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Bathtub
Minibar
Room Details
Check Availability
4

Design Twin Room

2 Double bed
Fixed window
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Bathtub
Minibar
Room Details
Check Availability
5

Deluxe King Bed Room

1 Queen bed
50m² | Floor: 15-17,19-21
Fixed window
Free Wi-Fi
Air conditioning
Private bathroom
Bathtub
Minibar
Room Details
Check Availability
4

Design Premier Twin Room

2 Double bed
Fixed window
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Bathtub
Minibar
Room Details
Check Availability
6

Deluxe Garden View Twin Bed Room

2 Double bed
50m² | Floor: 15-17,19-21
Fixed window
Free Wi-Fi
Air conditioning
Private bathroom
Bathtub
Minibar
Room Details
Check Availability
4

Design Premier King Room

1 Queen bed
Fixed window
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Bathtub
Minibar
Room Details
Check Availability
4

Design Garden View King Room

1 Queen bed
Fixed window
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Bathtub
Minibar
Room Details
Check Availability
4

Twin -Size Room

2 Double bed
Fixed window
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Bathtub
Minibar
Room Details
Check Availability
6

Club Deluxe King Bed Room

1 Queen bed
50m² | Floor: 22-28
Has window
Free Wi-Fi
Air conditioning
Private bathroom
Bathtub
Minibar
Room Details
Check Availability
7

Ritz Kids Night Safari Theme Suite

1 King bed
62m² | Floor: 6-22
Fixed window
Free Wi-Fi
Air conditioning
Private bathroom
Bathtub
Minibar
Room Details
Check Availability
4

Estee Lauder Themed Room

1 King bed
62m² | Floor: 7-12
Fixed window
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Bathtub
Minibar
Room Details
Check Availability
4

Deluxe Twin Bed Room

2 Double bed
50m² | Floor: 15-17,19-21
Fixed window
Free Wi-Fi
Air conditioning
Private bathroom
Bathtub
Minibar
Room Details
Check Availability
4

Oasis Terrace Suite

1 King bed
Fixed window
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Bathtub
Minibar
Room Details
Check Availability
5

Club Junior Suite

1 King bed
62m² | Floor: 15-17,19-26
Fixed window
Free Wi-Fi
Air conditioning
Private bathroom
Bathtub
Minibar
Room Details
Check Availability
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Guest Reviews

9.5/10
Outstanding
3,069 reviews
42 guests in a row gave their stay a positive rating.
  • Cleanliness9.5
  • Amenities9.3
  • Location9.5
  • Service9.5
Average for similar properties in Shenzhen
Most Mentioned
Review summary
Powered by AI
Room Quality: Rooms are described as spacious, clean, and well-maintained, with comfortable bedding ensuring a restful sleep. Many guests appreciate the renovated rooms for their modern design. Large windows offer pleasant views, enhancing the overall experience.(based on 790 reviews)
P‍e‍n‍p‍e‍n‍9‍1‍1
December 17, 2025
第一次入住就被徹底圈粉!抵達前前台小姐姐就有打電話詢問房間喜好,主動升級了合適的房型,這真的讓我很驚喜,是很貼心的舉動!每個遇見的工作人員都會微笑問好,這種被真誠關懷的感覺太治癒了。所有小驚喜都恰到好處。已經推薦給朋友,下次來這個城市一定會再選這裏!
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Hulihutu🍀🍀🍀
December 17, 2025
🍀感謝酒店前台幫忙升級的房間,自然的微笑問好實在讓我心情愉悦,提前跟bella發訊息安排安靜的房間也是沒有出錯,全體紳士淑女們在住店期間都展現了極高的服務水準。 🍀 本次入住翻新後的設計客房,房間寬敞明亮,房間設備齊全且檔次高,貼心的準備數據線以及入住時需要用到的各種一次性用品。 🍀酒店位於福田CBD核心區,毗鄰會展中心以及平安金融中心,貼近各大商圈十分的便利,站在落地窗前城市景觀盡收眼底,晚上的燈光秀讓高樓增添了生命力。 這次的入住體驗真的很滿意,下次有機會來還會再次入住。
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李‍天‍8‍3
December 7, 2025
奢華體驗的完美詮釋|深圳麗思卡爾頓入住體驗超乎預期! 終於有機會入住深圳麗思卡爾頓酒店,這次的三天兩夜之旅完全超出了我的期待!從走進大堂的那一刻起,就彷彿進入了一個典雅而靜謐的世界。 📍地理位置優越 酒店位於福田中心區,與深圳會展中心相連,無論是商務出差還是休閑購物都極其便利。步行即可到達購物公園,晚上還能欣賞璀璨的城市夜景,位置堪稱黃金地段。 🏨客房體驗:細節至上的奢華 入住的是豪華湖景房,房間寬敞明亮,落地窗正對深圳灣美景。床品柔軟舒適,浴室的歐式大理石設計搭配沐浴品牌Asprey的備品,沐浴時光變得格外治癒。每晚的開床服務還會貼心地附上天氣預報卡片,這種細節讓人倍感貼心。 🍽餐飲體驗:味蕾的盛宴 早餐在「星空」餐廳享用,選擇豐富且品質極高,新鮮烘焙的丹麥酥至今讓我念念不忘。另外嘗試了「Paletto」意大利餐廳的晚餐,主廚推薦的黑松露意麪味道濃郁正宗,服務生對酒品的搭配建議也非常專業。 💎服務品質:無可挑剔的貼心 不得不説,麗思卡爾頓的服務真正體現了“以客為尊”。禮賓部不僅幫忙規劃了本地遊覽路線,得知我生日後還悄悄準備了手寫賀卡與小蛋糕。每位員工都能自然地稱呼客人姓名,這種細緻的關注讓人印象深刻。 🏊設施與氛圍 泳池和健身中心設備齊全,泳池旁的綠植設計營造出度假感。水療中心的「ESPA」護理讓我徹底放鬆,手法專業且環境私密,值得推薦給追求品質的旅人。 📌小結 如果追求一段融合商務便利與度假愜意的旅程,深圳麗思卡爾頓絕對是理想選擇。這裏不僅提供了頂級的硬件設施,更用充滿温度的服務創造了難忘的回憶。已經默默將這裏列為日後深圳行的固定入住點了!
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K‍a‍y‍z‍3‍3‍1‍2
December 13, 2025
第一次入住,就被這裏的温暖深深打動。從前台笑容盈盈的問候,到客房精心準備的手寫歡迎卡;從行李員主動周到的指引,到房間每一個細節的整潔舒適,都讓我在陌生的城市找到了回家的感覺。這次短暫的停留,因為你們的用心而變得格外美好。下次一定會再來,也推薦給所有朋友!
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L‍i‍g‍o‍u‍m‍a‍o‍l‍o‍g
December 20, 2025
酒店的位置很好,離福田高鐵站以及福田口岸特別近,去香港很方便。前台的服務態度非常好,有求必應。房間非常寬敞,雖然裝修比較舊了但是保養得不錯,衞生狀況很好。早餐是全自助式,種類豐富,味道好。
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M‍a‍r‍c‍e‍l‍a‍ ‍P‍a‍n‍o‍v
December 8, 2025
Great location, near exhibition center and light shows garden, plante of restaurants and shows nearticulat hotel, very friendly staff and helpfull. I totally recommend.
M‍1‍7‍0‍9‍0‍*‍*‍*‍*
December 13, 2025
生日staycation~ 老錢風格,各種設備一應俱全,總體住得很舒服。看到新裝修的房型也吸引,下次再來試試 行政酒廊非常推薦,一天五頓完全不用再找餐廳了,出品不錯,夜間時段的甜品也很驚喜 每次進酒廊都收到熱情的招呼,尤其是服務大使Mandy,Amaya跟Kelly,在生日當天早餐的時候送上驚喜祝福,非常感謝!
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G‍u‍e‍s‍t‍ ‍U‍s‍e‍r
November 22, 2025
We were so impressed of almost everything about this stay. I will recommend to my friends, and the my relatives to come and pay a visit. This package of a new renovated room plus Club Lounge access both are amazing.  Food is great. Service is amazing. The view is epic.  The room is built and designed well.  Gym room is big.  Especially our highlight is the customer service, my wife and I wanna point out the staff that serving us (入住服務大使) Mandy is very kind and helpful to us. Delight our stay. Also other staffs that served/helped us are very polite and kind. (Front desk: Perry etc.)  We couldn’t ask for more. Coz this is more than our expectation. I will recommend you to choose this.

Services & Amenities

Outdoor swimming pool
Spa
Executive lounge
Gym
Bar
Conference room
Multi-function room
6 Restaurants
PALETTO意大利餐厅
Open for: Brunch, Lunch, Dinner
Special dietary options: Gluten-free, Vegetarian
Business hours: [Mon - Sun] 12:00-14:30, 18:00-22:30
雪茄餐吧
Open for: Dinner
Business hours: [Mon - Sun] 19:30-01:30 the next day
深圳丽思卡尔顿酒店Fix美食屋
Open for: Breakfast, Brunch, Lunch, Dinner
Business hours: [Mon - Sun] 08:00-20:00
星丽中餐厅
Cuisine: Cantonese
Open for: Lunch, Dinner
Business hours: [Mon - Sun] 11:00-14:30, 17:30-22:30
Flavorz全日制餐厅
Style: A la carte, Buffet
Open for: Breakfast, Brunch, Lunch, Dinner, Cocktails
Special dietary options: Gluten-free, Vegetarian
Dining options: Reservations available
Business hours: [Mon - Sun] 06:30-10:30, 12:00-14:30, 18:00-22:00
ONYX大堂酒廊
Open for: Afternoon tea, Dinner
Special dietary options: Vegetarian
Business hours: [Tues - Sat] 20:00-01:00 the next day
Notice: The amenity will be closed during your selected stay dates. Please contact the hotel in advance for details.
More amenities
Internet
Outdoor swimming pool
Parking
Public (not only for guests) is available On-site parking. Reservation not needed.
Transportation
Front desk services
Languages spoken
Food & drink
Health & wellness
Public areas
Cleaning services
Facilities for children
Business services
Accessibility
Safety & security

Property Policies

Check-in and Check-out Times
Check-in: after 15:00
Check-out: Before 12:00

Front desk hours: 24/7

Guests Accepted
Guests from all countries/regions are welcome at this property

Child policies
Children of all ages are welcome at this property.
Children between 0 and 17 years old can stay for free if no extra bed is needed.

Cribs and Extra Beds
For all room types, cribs and extra beds can be added.
Fees for extra beds and cribs are not included in the total and must be paid at the hotel.
AgeFee
Children 2 years old and under
CNY 525.00 (approx. US$74.57) per person per night
Extra crib: Free
Children 3 years old and over
CNY 525.00 (approx. US$74.57) per person per night

Breakfast
StyleBuffet
Opening hours[Mon - Sun] 06:30-10:30 Open
AgeFee
Children 5 years old and under
Free
Children 6–11 years old
CNY 109.00 (approx. US$15.49) per person
Children 12–17 years old
CNY 218.00 (approx. US$30.97) per person
Adult
Buffet:CNY 218.00 (approx. US$30.97) per person
Additional breakfast fees are not included in the total and need to be paid at the property.

Deposit Policy
DepositDeposit required
Deposit Collection MethodsThe deposit is determined based on the number of rooms you book. The charge is CNY 1,000.00 (approx. US$142.03) per room.
Deposit Payment MethodsThis property accepts cash, credit cards and debit cards
Deposit RefundThe deposit will be returned to the original account of payment within 7 days after check-out.

Pets
Pets are not allowed

Service animals
Service animals are not allowed

Age Requirements
The main guest checking in must be at least 18 years old

Paying at the hotel

  • Cash

Property Description

  • Opened: 2009
  • Number of Rooms: 280
Phone:+86-755-22222222
Email:rc.szxrz.reservations@ritzcarlton.com
The Ritz-Carlton, Shenzhen (Shenzhen Xinghe Lisikaerdun Jiudian) is strategically situated in the heart of the Futian district, just opposite the Convention & Exhibition Center and in proximity of the Shenzhen Civic Center. The hotel is accessible to Shenzhen's new Metro system, connecting the Hong Kong border and Shenzhen's major shopping, sightseeing and business districts. This Shenzhen hotel is a 30 minutes drive to the Shenzhen International Airport and one hour from Hong Kong International Airport. This Shenzhen hotel has various rooms, including dozens of suites that offer magnificent views of the city. Nine of the suites feature a large balcony for lounging outside. Of special note, the Presidential Suite with its grand entrance, floor-to-ceiling windows spanning two floors covering 446 square meters (4,801 square feet) of space, ensures a loft-like feeling. In addition the suite also boasts a two-story high balcony and provides a 270-degree wide scope view of the city. Dining at the hotel is an international delight. Flavorz, the all-day dining restaurant offers five live-cooking stations and showcases chefs at work. Xingli Chinese restaurant serves sumptuous Chiu Chow, Cantonese and Szechuan specialties, while Paletto Italian restaurant features fine-dining with a private room for special occasions. Using only the best ingredients, whether it's freshly brewed coffee, pastries, baked goods, salads or a variety of sandwiches, Fix Deli brings truly authentic food to Shenzhen. Occupying two floors, the Ritz-Carlton, Spa and Fitness Center is a haven designed for total relaxation and tranquility. Guests can commune with nature and enjoy sumptuous amenities, including a fully equipped gymnasium, yoga studio, outdoor swimming pool and a spa with luxuriously appointed rooms.

Frequently Asked Questions

What are the check-in and check-out times at The Ritz-Carlton Shenzhen?

Check-in time at The Ritz-Carlton Shenzhen starts at 15:00, and check-out time is by 12:00.

Does The Ritz-Carlton Shenzhen have a pool?

Yes, The Ritz-Carlton Shenzhen has a swimming pool for guests.

Are pets allowed at The Ritz-Carlton Shenzhen?

No, pets are not allowed at The Ritz-Carlton Shenzhen.

How much does it cost to stay at The Ritz-Carlton Shenzhen?

Room prices at The Ritz-Carlton Shenzhen vary by travel dates, hotel policy, and other factors. Enter your travel dates to see current prices.

How to get to The Ritz-Carlton Shenzhen from the nearest airport?

The nearest airport is Shenzhen Bao'an International Airport, located about 32 mins from hotel by car (32.8 km) away.

What’s the cancellation policy at The Ritz-Carlton Shenzhen?

The cancellation policy at The Ritz-Carlton Shenzhen depends on your room type and booking terms.

Does The Ritz-Carlton Shenzhen offer airport transfers?

Yes, The Ritz-Carlton Shenzhen provides airport transfers for guests. We suggest calling ahead to confirm availability, pricing, and scheduling.

About This Property

Nearest AirportShenzhen Intl. Airport
Distance to Airport32.89KM
Nearest Train StationFutian Railway Station
Distance to Train Station1.06KM
Nearest Subway StationConvention & Exhibition Center
Distance to Subway Station0.15KM
Average Price FromUSD678
Hotel Star Rating5