Faisal M
December 2, 2025
We had a wonderful stay at Joali to celebrate our daughter’s second birthday, and the experience was exceptional from start to finish. The entire team was warm, attentive, and genuinely welcoming, making our family feel cared for throughout the trip. A very special thank you to Abby, our butler, who went above and beyond in every way. She anticipated our needs, handled every request with grace, and added so many thoughtful touches to make the celebration unforgettable. From arranging noise-cancelling headphones for our daughter on the (very noisy!) seaplane, to organizing beautiful surprises in the villa – including sandcastles, balloons, gifts, and decorations using photos from her birth – she truly made the experience magical. She also coordinated fantastic excursions for us, such as dolphin watching and a submarine trip, which our daughter absolutely loved. We were equally impressed by the restaurant teams across the island. The food quality, the variety, and the consistently excellent service made every meal a pleasure. Overall, Joali delivered an extraordinary family holiday filled with personalised touches and heartfelt service. We can’t wait to return.