Nature Hotel - Ba Dinh

The staff are competent and polite. The cleanliness is good. The swimming pool is a bit small and shallow, but it's very refreshing at the end of the day. The hotel is located at the end of a dead end, which keeps it away from the incessant honking of the city, but it's a long walk to the shops. I had a small room with no desk or chair. There wasn't even enough space to open my suitcase. There is no 'Do Not Disturb' sign system, and several mornings, when I wanted to sleep in, the housekeeper knocked on my door until I told her not to.

The room was very clean. The breakfast was delicious and we were well taken care of. However, the staff's service was a bit disappointing.

The staff were very friendly and helpful. The breakfast was comprehensive. It's neither too far nor too close to the city's points of interest. There were construction works on the street, making it difficult to sleep in late in the morning.

This is a very nice hotel, and the breakfast is great with a wide variety of choices for everyone. The only negative, to be honest, is the housekeeping...

The hotel is in a very inconvenient location; the taxi driver had trouble finding it. There are slums nearby. The room was dirty, with dust everywhere and black hairs on the bed linen. The refrigerator wasn't working. The pool was undergoing maintenance (which was the whole reason I booked the hotel, and there was no information about it being closed!). We asked the front desk to change our room (the hotel was half empty), but they refused. They said someone would come tomorrow to clean and fix the fridge. They did clean, but it was a mediocre job.