This was my first time staying at the Park Plaza. We came because my child had an exam at the Academy of Arts and Design's attached high school. When we arrived, I didn't even realize there was a hotel next door. What drew us in was the parking lot we spotted as we drove by, and it was indeed very close to the school. The security guard at the entrance confirmed there was plenty of parking, and we were impressed to find both above-ground and underground spaces. So, we decided to book a room. The price was reasonable, not expensive at all, and the hotel had everything: a restaurant, breakfast, and a gym.
Stepping into the lobby, it was bright, and a pleasant aroma filled the air, immediately giving us a holiday vibe and easing our nerves. The young lady at the front desk was incredibly warm and thorough during check-in. She double-checked our late checkout request multiple times to ensure it was fine. Knowing we were there for our child's exam, she even extended our checkout to 3 PM, which was a very rare and thoughtful gesture. Despite many students and parents checking in, it never felt crowded. The elevators were fast, room service was prompt, and the little robot delivering items was adorable and busy.
The room itself was spacious and clean. The first night, the hot water in the bathroom wasn't very hot, possibly due to a high number of guests, but the bathtub was very comfortable, and the bedding was cozy. There was a slight creak when turning over, but it was acceptable. Staff were quick to respond to any extra requests. Parking was free after registering at the front desk.
Overall, the value for money is good. I recommend it to anyone who needs a place to stay.
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