Novotel Citygate Hong Kong

Location: Situated inside Citygate Outlets, right at Exit B of Tung Chung MTR station. It's incredibly convenient for connecting to other parts of Hong Kong (like Hong Kong Disneyland, Ngong Ping 360 cable car, or Hong Kong Airport). You can access the hotel lobby by taking the escalator down from the second floor of Citygate, opposite Ralph Lauren – the directions are very clear. From the first floor of Citygate, opposite Starbucks, you can catch the Eternal East Bus to Shenzhen Bay Port. Citygate itself is also a great place to shop, with a supermarket and many brand outlet stores. Facilities: The room size is on the smaller side, and the overall facilities are a bit dated. Both the mattress and pillows are quite soft. The shower and toilet are separate, and the water pressure and temperature of the shower are good. The shower gel and shampoo have a pleasant scent. The air conditioning works very well. The room provides disposable toothbrushes, toothpaste, and slippers, but the slippers are as thin as paper – even worse than those in budget hotels. The soundproofing in the room is quite good; I didn't experience any noise during my one-night stay. Service: I didn't book breakfast, so I can't comment on that, but there are many restaurants in the mall, and we opted for McDonald's. The room provides three 330ml bottles of mineral water. You don't need a room card to use the elevator, which I found a bit odd. Both check-in and check-out were very efficient. When I returned to pick up my luggage after shopping, the service staff saw I had many items and proactively offered me a paper bag for them. Overall, it's a good choice for those needing to transit for a night, whether for Hong Kong Disneyland or Hong Kong Airport. This time, I booked it for 827 RMB without breakfast, and it came with two days of mobile data, so I still felt it offered pretty good value for money.

I've found another gem of a hotel in Hong Kong! If you're traveling to and from Guangzhou, or if you're not planning on going into the city center and just visiting Disneyland or doing some shopping, I highly recommend this hotel. It's only two subway stops from Disneyland, and Ngong Ping 360 cable car and the open-top sightseeing buses are also right here. The subway station is Tung Chung, which is perfect for shopping and dining at Citygate Outlets… it really couldn't be more convenient. The hotel itself is quite spacious and very comfortable.

The service was great, and the view from the window was beautiful. It's also not far from the subway station.

The hotel service was very accommodating. They offer a free shuttle bus from the airport at parking spaces 9-15, and the driver even helped us with our luggage. Upon arrival, the front desk gave us a complimentary room upgrade since it was our first stay, which was a huge plus! 👍 I think the biggest highlight is that the hotel is directly connected to Citygate Outlets, making it perfect for checking in the day you arrive in Hong Kong. You can drop off your bags and head straight out to shop and enjoy some food. When you're tired, you can be back in your room in minutes to rest. 😴

Getting to Disneyland is super convenient, and there are plenty of dining options nearby, including Tsui Wah. The best part is the airport shuttle service; it's a real lifesaver when traveling with kids. The driver even helps with luggage. I'll definitely choose this place again in the future.

This hotel offered a fantastic experience for several reasons: 1. They provide an airport shuttle service, running punctually from both the airport and hotel at the top of the hour, 20 past, and 40 past. 2. The hotel is directly connected to Citygate Outlets and Tung Chung MTR station, making it a one-stop shop for everything. There's a Taste supermarket downstairs and a 'Loft' (樓上) upstairs. 3. From Tung Chung MTR Exit 2, you can walk to the Ngong Ping 360 cable car, then take bus 21 to Tai O Fishing Village. Alternatively, you can take bus 11 directly up to Tai O Fishing Village. As shown in picture 3, you can even see the cable car from the room. 4. Getting to Disneyland is super convenient. Just take one stop to Sunny Bay, then transfer to the Disneyland Resort Line. What's great about the Hong Kong MTR is that you generally don't need to go up or down stairs for transfers; they're usually just across the platform.