Most of the staff were alright, but there was one particular staff member – around 173cm tall, a bit heavy, not very attractive, and speaking heavily accented Vietnamese English – who would sit there and recommend tours. This person had absolutely terrible manners and was genuinely malicious. They wouldn't let motorbikes park in front of the hotel, but this staff member deliberately pointed to a specific parking spot. This spot turned out to be a scam. When asked how much it cost to park, they wouldn't say, and even insisted on having me identify the vehicle. Luckily, I didn't park there. If I had, they could have charged me whatever they wanted the next day. Beyond their service attitude, this staff member was loud and shouted, showing extremely poor etiquette. I felt they were quite anti-Chinese, which was uncomfortable. I strongly advise avoiding this hotel. I almost got scammed. Don't stay here. The environment is just mediocre; for a little more money, you could get a decent private room elsewhere. It seems like the issue lies with a few individual staff members – one bad apple spoils the whole bunch.
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