Best Western Patong Beach

The hotel has a convenient location, close to Bangla Road, the food market, and Jungceylon Mall. The rooms are clean, the beds are comfortable, and there's a handy wardrobe in the room. Breakfasts are good. My only complaint is about the service: my friend left early, and I asked the hotel to refund me for her unused breakfasts, but they sent me an email declining the request. The next day, I went to breakfast and saw in the logbook (where arrivals were marked) that only one breakfast was listed for my room, and the second (also paid for) had been removed. Given this, I will contact the hotel again to request a refund for the overpayment.

Decided last minute to stay two nights in Patong to experience its bustling beach. After checking in, I realized the hotel was in the 'Arab Street' area, with many Middle Eastern and Indian guests. Even the buffet dinner was Indian food – it felt like I'd landed in India! However, this hotel is a chain business-style establishment, so the facilities and management are reliable. The location is excellent: a 5-minute walk to the seafood market, 10 minutes to malls like Big C and Jungceylon, and a 2-minute walk to 7-Eleven. It’s far enough from the lively Bangla Road to be quiet, which is a plus. It's convenient for shopping and getting to the airport later. The rooftop pool has clean water and offers beautiful sunset views. There's also a simple gym. The room's air conditioning was very strong, and they provided a beach bag and bathrobes. The downsides are that the room wasn't very soundproof; I was woken from my nap by loud music from next door, with the sound seeming to come through the Wi-Fi box. Also, the carpet in the elevator was quite dirty.