The Peninsula Shanghai

My favorite hotel brand, I always stay here whenever I visit Shanghai. The environment is consistently excellent, maintaining that understated luxury feel. The rooms are very comfortable and quiet. The hotel's location is super convenient, right on the Bund as soon as you step out. The service in all aspects is also very attentive.

An amazing hotel! The moment you step in, it feels like entering a palace. Everyone here is incredibly friendly. From the bed, you can see the Huangpu River and the Oriental Pearl Tower. The Bund is right across the street, perfect for a stroll anytime. Absolutely wonderful! Facilities: Exceeded expectations Cleanliness: Exceeded expectations Ambiance: Exceeded expectations Service: Exceeded expectations

The hotel is incredibly luxurious and high-end, with clean and comfortable rooms. It's also just 100 meters away from the Bund, perfect for enjoying the view. The service was excellent; they even sent back an item we forgot via SF Express, free of charge. We'll definitely be back for our next vacation.

Great location, and the views are top-notch. The afternoon tea wasn't good, but breakfast was decent. The tableware was very delicate. However, the service was terrible, as you can see from the text in the pictures. This was my personal experience, just for your reference.

The staff across all departments were fantastic: the front desk lady proactively showed us to our room, the pool staff offered towels and bottled water and directed us to the hot tub, and the doorman, SPA therapist, gym receptionist, and restaurant servers were all enthusiastic, prompt, and attentive. Staying at The Peninsula Shanghai again truly felt like a home away from home.

The room was excellent, and the milk tea was absolutely delicious. Great service from Lumi!

An absolutely wonderful experience! **Facilities:** Even though it's an older hotel, I was initially worried the facilities might be outdated. But when I arrived, I realized there was no need to worry at all. The overall vibe is one of rich heritage and understated luxury, without feeling old-fashioned. I personally loved it. **Hygiene:** The hygiene was excellent; I didn't notice any issues. **Environment:** Simply fantastic. Both the hotel itself and the guests staying there collectively create an atmosphere that made me feel it was truly great value for money. This is a hotel with genuinely sincere service and a superb location, well worth experiencing. I absolutely loved it.

While the basic accommodation needs are met, there's definitely room for improvement in the details. In the mornings, there was often a loud banging noise from the corridor, which was quite disruptive and woke me up early, preventing a good night's sleep. The in-room facilities felt quite dated, and the bathroom waterproofing was inadequate; water would easily seep out during showers, making the floor slippery – a minor but present hazard. I hope the hotel considers renovating and upgrading the bathroom facilities and improving sound insulation between floors. On the positive side, the hotel's unique scenery and ambiance are big pluses. The lobby frequently features a resident band playing live music, creating a wonderful atmosphere in the common areas with their melodious tunes. The rooftop bar offers expansive views and an excellent sightseeing experience. The antique Rolls-Royce parked outside is a rare sight and makes for a stylish photo opportunity. Overall, it's a mixed bag of pros and cons.