Rosewood Hong Kong

I saw the Black Diamond Wow Privilege and it was my child's birthday, so I thought I'd try the Rosewood Hong Kong, which I've long heard is the best. We stayed for two nights. First, I'd say the check-in experience was quite good. I booked two rooms, one with a Kowloon view and one with a sea view, and requested they be on the same floor in advance. Trip.com customer service followed up, and indeed, we got rooms on the same floor. However, we didn't receive the room upgrade mentioned in the Wow Privilege. We checked in at 4 PM, and the rooms were ready with a handwritten welcome letter and a fruit platter (three oranges) in each. I didn't mention my child's birthday during check-in, so we didn't get a birthday cake on their actual birthday. I feel the attention to detail in service was a bit lacking – a deduction for attentiveness. The hotel front desk also didn't mention the Wow Privilege or the option for a 2-hour late check-out. The staff's service attitude was excellent; they switched seamlessly between English, Cantonese, and Mandarin. Breakfast was semi-buffet style, with some items for self-service and others to order from a menu. Although the variety wasn't extensive, the food was well-prepared and delicious. My only slight disappointment was that the wonton noodles on the first day were amazing, but when I ordered them again on the second day, they were significantly less impressive, with a bland and tasteless broth. The hot waffles were delicious both days 😋. The turndown service every night was excellent, and the room cleaning was very thorough. During our stay, we also tried the spa, pool, and gym, all of which I highly recommend.

I specifically chose to stay at the Rosewood Hong Kong, a benchmark for luxury hotels in the city, and overall, it met my expectations, with only a minor disappointment regarding the bathrobe. The room layout was spacious and bright, with large floor-to-ceiling windows offering a panoramic view of the complete Victoria Harbour skyline. The daytime scene of blue seas and boats, and the nighttime spectacle of countless city lights, each had their own unique charm. The entire room featured high-quality wood furnishings and plaid soft decor. The walk-in closet offered ample storage, and the dual showers and scenic bathtub were top-notch. Amenities like toiletries, TWG tea sets, and Nespresso coffee machines were thoughtfully provided. The turndown service each evening included an aromatherapy scent and a small snack, showing exceptional attentiveness. Service was consistently excellent throughout my stay. The concierge and butler were friendly, professional, and promptly responded to any requests. Breakfast offered both buffet and à la carte options, with high-quality Hong Kong-style Nissin Demae Itcho, desserts, and fresh fruits. The high-altitude infinity pool directly overlooks the sea; it was quiet and uncrowded, making for a perfectly relaxing swim. Direct access to K11 Musea downstairs made shopping and getting around incredibly convenient. The only minor flaw was the quality of the bathrobes in the room. The fabric felt rather thin, lacking the softness and plushness found in bathrobes at other luxury hotels in the same category. This was a stark contrast to the otherwise exquisite and luxurious amenities in the room. The experience would be even more perfect if the bathrobe material were upgraded. Overall, the minor imperfection doesn't overshadow the many positives. It remains a must-stay hotel for sea views in Hong Kong, and I would definitely choose it again on my next visit.

The service was excellent. When my original room wasn't ready at 3 PM, they proactively upgraded me to a higher category. Room service was warm and attentive, and the restaurant service was comprehensive and polite. I had a wonderful experience and look forward to staying again.

The room felt very spacious and open, with great facilities, cleanliness, ambiance, and service. The bathroom had a unique and stylish design, and the air conditioning control panel was quite distinctive. My only minor suggestion would be for the service staff to speak a little louder.

The views, location, and room amenities are definitely top-notch in Hong Kong. Everything else is hard to say; it feels like all the money went into the decor and the prime location. Just come for the experience, I guess. My number one hotel is still the Raffles in Singapore.

Came to Hong Kong for the May Day holiday with my family of three, and I think Rosewood is excellent overall. The facilities are quite new, and the hotel's design and decor are absolutely beautiful. The room view is amazing!!! Every staff member was incredibly professional and warm, I loved it 🥰 It happened to be my husband's birthday, and the hotel thoughtfully sent a greeting card and a delicious small cake 🍰 Will definitely choose Rosewood again next time.