District Polanco by Lumina

My first time in the area of Polanco. My first time at Hotel District Polanco. The staff was amazing and friendly. The hotel very conveniently located within walking distance to many restaurant’s, shopping, beautiful parks and gorgeous residential neighborhoods which made my morning walks amazing !! Room was cozy, clean and comfy. I would come back to this property Everytime I visit Polanco. Thank you !!!

The hotel has an outstanding location and I was welcomed by a great front desk/concierge staff. The room was clean and tiny, but did not have a phone or even a bottle of water available . You might think that does not matter but oh it sure does when you get food poisoning and then can’t get out of bed because you are weak and completely dehydrated. Turns out you have to crawl out of bed to find your cell phone to call the hotel to ask for a doctor only for them to tell you they can’t do that. And when I asked them if someone could buy me some electrolyte fluids near by (Who I would have compensated obviously) sadly, I was also told no. I had to call home so they could scramble and find me help. Again, great location. Close to everything and in a safe neighborhood.

The rooms are small, the boutique itself is very small the elevator is big enough for one person with a luggage and then for the next one to wait but overall clean and in a safe area

Rooms are small for the price and noise from the street made it difficult to sleep.

excellent close to everything i restaurant coffee shops and bars!!!

Location is a gem! This hotel is quite hidden. The room is small but has what you need. Housekeeping will clean everyday if you allow them to. Staff, especially the security personnel are nice.

Place feels old and run down. Booked the Exclusive room but still feels quite small. The room does not even have basic air circulation / bathroom vent so that was quite disturbing. Been 5 days and they still haven’t refunded my security deposit. Would not recommend this place.

All the staff was amazing, accommodating and were just so friendly and willing to help at a moment’s notice. The room was very clean and the location was great!

Shops nearby, plenty of restaurants to eat close by