The Ritz-Carlton, Millenia Singapore

Support as always! The room was comfortable and pleasantly scented, and the cleanliness was top-notch. The surrounding area is very convenient, with famous restaurants and hawker centres everywhere, and transportation is easily accessible too. Definitely highly recommended!

The room is well-equipped, spacious, and bright. The only drawback is that the bay view is severely impacted by ongoing construction work.

Choosing this hotel again, the environment and cleanliness are impeccable. As the facilities have been around for a good few years, they are a bit dated, but I was still satisfied overall. Regarding the service, it didn't quite meet the contractual requirements, which was a bit disappointing. Although some compensation was offered, it felt a bit like a reluctant, last-resort measure. Still, it is generally worth recommending, especially for those looking to go shopping and sightseeing around Sands.

Pretty good! The only downside was that the F1 road closures forced us to leave through the side door for our early flight. The escalators weren't turned on yet, so we had to carry our heavy suitcases up and down the stairs. Everything else was a 10/10 experience—great value for money, and I'll definitely choose to stay here again next time.

The room was incredibly spacious and even had a sofa bed, which was perfect for the kids. I had been a bit worried before arriving that the room might be old or have an odor, but there was absolutely nothing of the sort. They provided multiple bottles of water every day, so we didn't need to buy any. The front desk staff were very friendly and gave us a higher floor, which offered great views. The breakfast had a good variety and tasted fine. You absolutely must try the lobster congee at the Chinese restaurant – it was incredibly delicious! I also want to give a special shout-out to the concierge. Our Grab driver only had exact change, and the staff member immediately went to the front desk to get change for us. Their service attitude was truly excellent! 👍🏻

Title: The Pinnacle of Luxury in Singapore! Stunning Marina Bay Views and Impeccable Service An unbeatable location with breathtaking panoramic views of Marina Bay—you can even take in the iconic landmarks while soaking in the bathtub! The rooms are spacious and exquisitely appointed, and the service is exceptionally thoughtful and attentive. The absolute perfect place to stay when visiting Singapore!

As a long-established luxury hotel, some wear and tear is understandable, but the room maintenance and cleanliness really need improvement. The room definitely shows its age, and hygiene details were neglected. To make matters worse, while taking a shower at night, a mysterious dark object suddenly fell in the bathroom, which was extremely unsettling. Fortunately, Trip.com helped mediate and communicate, give a 👍 to the platform. The front desk was also very inefficient at check-in. Arriving around 4:00 PM, we waited a long time as the room wasn't ready, and we weren't notified until around 5:30 PM, which ruined our scheduled dinner plans. To make matters worse, the soundproofing is terrible—conversations inside the room could be heard clearly from the hallway, and there was noticeable low-frequency noise in the room at night, making it impossible to get a good night's sleep. For a hotel at this price point, guests expect more than just a brand name and a view; they expect clean and tidy rooms, efficient service, and a comfortable, quiet sleeping environment. Unfortunately, this stay failed to meet even these most basic expectations. Overall, it feels like the hotel's hardware and service quality can no longer justify its current pricing. It offers very poor value for money, and I will not be staying here again.

The location is quite convenient, with direct access to public transport (buses and subways) from the lobby via a connected walkway. The service is warm and attentive, but the overall facilities are a bit dated and don't quite measure up to newly opened hotels.

Although it's on a high floor, the noise at night can be a bit loud, probably because it's located in the city center. However, the hotel's location is excellent. It's about a ten-minute walk to the Merlion, and there are many dining options in the mall downstairs from the hotel.