Yun He Ye Bo Hotel (Xi'an Zhonggulou South Gate)

The service is absolutely amazing, beyond excellent! This is my second time staying here. The front desk staff helped carry our luggage all the way to our room. We were celebrating a friend's birthday in the room, so I called ahead to the front desk to ask if they could receive a cake for us. When they brought the cake up, they also surprised us with a huge platter of fruit salad!

Excellent stay! The staff were very friendly and helpful. Great value for money, and I was very satisfied. I'll definitely choose this place again when I come back to Xi'an. The experience was fantastic, and the breakfast was delicious with a good variety of options.

The room was spacious and the service was excellent. They even offered sweet soup and milk in the evenings. It was super convenient for getting around, and the airport shuttle service was a big plus! When we were tired from sightseeing and didn't want to go out, we could have dinner at the hotel. They were great about making dishes non-spicy, which was perfect for traveling with kids. The food had that 'wok hei' flavor and the stir-fries were really fragrant and delicious. Anything we needed was promptly delivered by a robot! The privacy in the bathroom was also well thought out; you could shower or use the toilet without it being an issue for others using the vanity. We could easily fit two suitcases without the room feeling cramped. Highly recommend it! The amenities were also fantastic – the shampoo, conditioner, and lotion were all great. Because of this experience, I'm eager to try this hotel chain in other cities next time! I'll definitely be recommending it to friends.

Booked for three nights, and the hotel gave us a complimentary room upgrade. The room service was excellent, and the front desk staff were very helpful too. We also received a free voucher for the coffee shop on the ground floor lobby (for an Americano, other drinks required an additional charge). The breakfast selection was rich and varied, with fresh ingredients. The hotel's location is also fantastic (about a 12-minute walk from SKP and Wenchang Gate). Overall, this room type and price offer incredible value for money.

The hotel offers airport shuttle service; you just need to book it a day in advance. From pickup to check-in, the driver and staff were incredibly attentive, helping with luggage all the way to the room. They even gave us a free Hanfu experience voucher! Every evening, there are kids' activities, and ordering takeout is super convenient—a robot delivers it right to your door; just open up when your phone rings. Laundry service is available, and the room itself was spotless with no strange odors. Drinks are replenished daily. It’s also close to many attractions. Upon departure, they even gave us a gift and a fridge magnet!

The hotel is very close to the city walls, within walking distance. The laundry service was a thoughtful touch, and the breakfast buffet was so generous it could easily pass for lunch or dinner. We even received a small gift upon departure. The only downside was the view from the window, which overlooked an old residential area and wasn't particularly appealing.