Mandarava Resort and Spa Phuket

This hotel is perfect for relaxation. They offer a shuttle service to Karon Beach, which is a lifesaver because walking there is quite tiring due to all the uphill and downhill sections. The shuttle comes quickly. The nearest 7-Eleven is located near Karon Beach.

I took my family abroad for the first time, and they were very satisfied. The hotel service was excellent; they upgraded our rooms, which made it very convenient for my family to stay on two floors. The hotel also offers a 24-hour shuttle bus.

The environment is great, with beautiful greenery and a stunning lobby. The staff are all very friendly. The only minor issue was that check-in took a little long, and getting around on the mountain relies on walking or the shuttle. During breakfast, birds would sometimes appear, but the staff were quick to help shoo them away. Overall, it's a perfect place for a vacation.

Overall, I was satisfied. The shuttle service was always available whenever I called the front desk. The room was spacious and quiet, and I especially loved the bay window and the bathtub. However, the staff lacked a welcoming smile. They gave a detailed introduction upon arrival but didn't offer us a welcome drink. There were five pools, one of which was under renovation, and all were great, giving a real resort feel. On the downside, the shuttle to Karon Beach was infrequent, making transportation a bit inconvenient. The night market nearby was excellent for browsing, and the durian was delicious.

The location is a bit out of the way, it takes about 15 minutes to walk to the beach, but the hotel itself is really nice. The staff were very friendly and enthusiastic, and they even gave me a surprise for my birthday check-in. There are also many swimming pools.

This is a very standard resort, nestled on a hillside near Karon Beach (a few hundred meters direct distance, with a shuttle service to the beach). The environment is serene and pleasant, with a full range of facilities, making it perfect for a relaxing getaway. The hotel property is large and situated on a hill, so dedicated staff are available to help with luggage from check-in to check-out, which is very convenient. A special shout-out: The hotel anticipates guests' needs. We changed room types during our stay, and the hotel, when possible, had the new room prepared in advance and arranged staff to assist with a seamless transition, without any unnecessary waiting or repetitive check-in/out at the front desk. This was incredibly thoughtful. P.S. The breakfast selection is diverse; I highly recommend the omelet from the egg station – definitely give it a try!

Pros: The service was quite enthusiastic and responsive. The rooms were spacious with 180-degree views, and the bedding was comfortable. Also, since they are all stand-alone villas with only neighbors above and below, soundproofing and privacy are better. The staggered layout allows for distant sea views from the balconies, and there are many pools to enjoy water activities within the hotel. Breakfast was decent, quite simple, with good fruit, but the juices were not freshly squeezed, which was a bit disappointing. Cons: The gym equipment was limited, and the hotel is quite far from the beach and town. Overall, it's good value for money, nothing exceptional but left a positive impression. It's not over-the-top excellent though. This hotel is suitable for those looking for a quiet retreat nestled on a hillside or for people who plan to go sightseeing far away during the day. Tourists who prefer convenience to living areas or want to spend time at the beach should consider other options.

The hotel is nestled halfway up the mountain, quite expansive with five pools. It's tough to visit each one on foot, but there's a shuttle service on call. Breakfast offers a partial sea view and is pretty good, quite varied.